HR Systems Support Specialist
Liverpool – Hybrid (4 days)
The Advocate Group are seeking a highly skilled HR Systems Support Specialist to manage and support key HR systems, including Time and Attendance (TMS), Flexipay, and Sage People Salesforce. This role will focus on troubleshooting, system configuration, and managing changes to ensure systems align with business needs.
Key Responsibilities:
* Serve as the main point of contact for HR system support, addressing inquiries, issues, and requests promptly.
* Work with the IT Service Desk to prioritize and triage support tickets based on urgency.
* Collaborate with internal teams and external vendors to resolve complex technical issues.
* Configure and customize HR systems in partnership with HR stakeholders to meet evolving business needs.
* Manage system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.
* Develop complex reports, manage mass data changes, and ensure all system changes are tested and signed off before applying.
* Identify opportunities to optimize system performance and enhance user experience.
Skills and Experience:
* Proven experience in technical support for business systems configuration and development.
* Familiarity with Sage People Salesforce and OneAdvanced (Mitrefinch) Time & Attendance (TMS) is advantageous but not essential.
* Strong understanding of HR processes is desirable.
* Proficiency in Microsoft Office applications.
* Technical aptitude and willingness to learn new tools and systems.
If you're looking to apply your technical skills in an HR systems environment and contribute to key business operations, we'd love to hear from you!
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
* Industries
* Food and Beverage Manufacturing and Food and Beverage Retail
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