Our client is a leader in providing planned preventative maintenance services for the healthcare sector.
They are seeking a proactive and highly organised Scheduler to join their team, managing a group of field-based Medical Engineers.
This role involves coordinating schedules, allocating work efficiently, and handling inbound calls, ensuring smooth daily operations. The ideal candidate will be an excellent communicator with strong geographical knowledge, IT proficiency, and a problem-solving mindset.
Responsibilities:
* Manage the Field Management System, scheduling and dispatching engineers.
* Allocate workloads effectively based on geography, urgency, and engineer availability.
* Handle incoming calls, liaising between engineers, clients, and internal teams.
* Quickly respond to changes, adapting schedules and troubleshooting issues as needed.
* Use IT systems confidently, ensuring accurate record-keeping and reporting.
Ideal Candidate:
* Strong people skills - ability to communicate clearly and professionally.
* Good geographical knowledge - understanding of UK regions for efficient scheduling.
* IT literate - ability to use scheduling systems, databases, and office tools.
* Fast thinker & problem solver - able to work under pressure and adapt quickly.
* Positive attitude & strong work ethic - hiring for mindset as much as skillset.
Salary & Benefits
* This is an office-based role in Burgess Hill.
* Monday - Friday 08.00 - 16.30
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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