Fan Engagement Coordinator
Apply locations: Royal Liver Building, Liverpool
Time type: Full time
Posted on: Posted 5 Days Ago
Time left to apply: End Date: November 22, 2024 (1 day left to apply)
Job requisition id: R2232
We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family.
Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable.
Who are we: We are Everton - one of only three clubs to have been founding members of both the Football League and the Premier League. We are proud of our rich and successful history, our innovation, and our global fan base – and we are now getting ready for the next exciting chapter in our story.
In summer 2025, we will leave Goodison Park, our iconic home for more than 130 years, and move to a state-of-the-art 52,888-capacity stadium on the banks of the River Mersey. Our new home will be among the most sustainable, accessible and technologically advanced in the country.
About the opportunity: We are searching for a Fan Engagement Coordinator to come and join our Fan Engagement department and work closely with our Senior Liaison & Engagement Manager to deliver fan engagement and matchday initiatives as well as supporting and planning fan-related events and activities.
Key responsibilities as part of this role include:
* Supporting in increasing the number of fans enjoying pre-match activities at Goodison Park and Everton Stadium to enhance their current - and create new match day rituals at Everton Stadium - and in turn creating memories with their families.
* Engaging with fan groups to help generate the best atmosphere during the final season at Goodison Park and look at new initiatives for Everton Stadium.
* Procuring and coordinating activity, guests and artists for the matchday FanZone for Goodison Park and Everton Stadium.
* Creatively inputting into new fan engagement initiatives in and around Everton Stadium for both matchdays and non-matchdays.
* Developing fully researched and budgeted proposals for matchday themes and initiatives, including information such as target audience, venues, catering, entertainment, guests, speakers, artists, performers, health and safety, staffing, projected attendance figures, financial objectives and pricing strategies, sponsorship strategies and resource plans.
This is a unique role where you will support the wider Fan Engagement Team’s function of connecting families, creating memories and generating revenue for our Club.
Who we are looking for: Our ideal candidate will have a real passion for delivering exceptional and professional customer service and have experience in dealing with fans in a face-to-face environment. A background in event delivery is preferable with a sound knowledge of safeguarding practices.
You will have effective communication and interpersonal skills with the confidence of dealing with supporters and communicating ideas to improve fan experiences.
This really is a fantastic opportunity to work alongside supportive colleagues, as we enter a new exciting era for our historic football Club.
The location for this role is our Club’s iconic headquarters in the Royal Liver Building in Liverpool, with the opportunity to work flexibly and from home with our Hybrid working approach.
This position is on a permanent contract, working 35 hours per week plus matchdays.
The closing date of this advert is Friday 22nd November 2024.
We reserve the right to close this vacancy early should we receive a substantial number of applications.
Everton Family Safer Recruitment Practices
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a requirement of our safer recruitment practices, some of the roles will require a Basic DBS check or evidence that you are subscribed to the DBS Update Service information of which can be found here.
This role is subject to both evidence and verification of relevant qualifications, including proof of eligibility to work in the UK, which will be discussed with you if your application is successful.
Equity & Inclusion
Everton is committed to ensuring everyone is respected, celebrated and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, those who identify as female and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email - careers@evertonfc.com.
To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require.
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