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NARS Assistant Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Selfridges, Trafford Centre Manchester
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams:
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty
MAIN RESPONSIBILITIES
Leading by example in delivering our customer engagement approach, you will be able to create strong connections with your customers through the brand history and high-performance formulas, thus securing brand loyalty to not only NARS but to you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, while your drive will ensure that the team is delivering on sales targets.
We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry, and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals while supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication, and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
* Must have held a leadership position in a retail business
* Track record of coaching and developing teams
* Strong experience in artistry, ideally with a qualification
* Ability to communicate effectively with a team and lead
* Ability to drive KPIs and sales targets
* Excellent communicator
* Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands-on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme - 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14602
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