Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it. We’re the household heroes powering 1 in 3 homes in the UK – but supplying energy is just part of what we do. We’re making the UK’s homes greener and more energy efficient, together with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier to reduce your home’s carbon-footprint. And with our Peak Save programme, we’re actively rewarding better energy use too.
We have a great opportunity for a Heat Pump System Design Manager to join our busy team in Stockport.
As the Heat Pump System Design Manager, you will be responsible for the day-to-day operations of the Design Team. This includes managing their workloads, providing clear advice on our design principles, supporting the team with technical assistance and problem solving.
The role will be based in Stockport roughly 3 days a week with 2 days of remote working, with occasional national travel. A car/car allowance will be provided.
Key Responsibilities:
* Provide guidance and structure to the team of system design engineers.
* Ensure the performance of the design team is of the highest standard.
* Hold regular meetings to ensure expectations of the team are met and manage resources to ensure the workload can be exceeded.
* Act as the conduit between survey, design, and installation.
* Sign off on each customer design solution.
* Work with key stakeholders across the business such as sales and Business Delivery Managers to ensure the requirements of the Design team and installation teams are met.
* Engage with the Performance Support team to leverage coaching and other support needs to optimise customer delivery and engineer efficiency.
* Utilise the National Technical Support Team to enhance engineer technical skills to deliver a superior level of customer service.
The Person Requirements:
* Qualifications in System Design such as Heat Geek Heating Mastery.
* Experience with heat pump system design is essential.
* Understanding of hydronics and heat pump system performance.
* Ensure compliance standards and planning regulations are adhered to and embedded in the team.
* Experience in managing a team and coaching others.
* Stakeholder management in time-pressured situations.
* Ability to lead, communicate, motivate, and engage people to achieve individual and team objectives.
* Aware of the commercial aims and objectives of British Gas and Centrica.
* Skilled in problem-solving to achieve short-term goals and establish longer-term approaches to avoid repeat failures.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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