* To attend client sites to ensure correct utilisation of our chemistry and plant equipment to best meet our clients discharge consent limits, or wastewater management needs.
* To assist in the assembly of equipment and plant for use within clients or our own sites, and the fitting and installation of same.
* To actively promote sales of chemicals, parts and servicing work to new and existing clients
* To service our clients equipment to a high standard based on a service plan.
* To maintain rental units and provide condition reports post hire.
Key Responsibilities-
* To learn new skills and methods to be able to give best advice and assistance to clients.
* To be professional and uphold company standards.
* To comply with site rules when on client sites, and Permit to Work rules.
* To work with the Service Delivery Manager to ensure all work is invoiced or reported to the client.
* Provide relevant Site Visit Reports after every customer contact to be able to track required follow up works and SLA requirements.
* To be available for special projects or other works in locations around the UK, including overnight stays.
* To be as efficient with route planning to reduce mileage as much as possible.
* To take ownership of equipment and maintain to the highest standard.
Requirements
* Experienced technician with good standards and practices in operation and implementation.
* Good problem solving skills, and a logical approach to fault finding.
* A confident approach with customers and suppliers during contact.
* Be willing to prioritise customer needs.
* Flexible approach to working hours and days based on the needs of the business.
* Organised with reports and paperwork to give good paper-trails for ISO and BSI .
Benefits
* 23 days of annual leave plus bank holidays – increasing to 25 with length of service.
* 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
* Life Insurance offered after 6-month service
* Enhanced Sickness, Bereavement, Maternity and Paternity pay.
* Employee Assistance Programme for all personal concerns, finance, home etc
* Up to 5 paid counselling sessions.
* Pension salary sacrifice scheme resulting in National Insurance savings.
* Annual pay reviews
* Accredited mental health first aiders available for confidential help and support.
* Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
* Free Mortgage Advice
* Length of Service awards at key milestones starting at 5 years.
* Lots of progression and development opportunities.
* Van
* Fuel Card
* Phone
o Laptop