About Kixy Kixy is an innovative fintech start-up in the UK, offering the first social, financial mobile application in retail finance. We combine chat functionality with seamless financial services to create a new, engaging experience for our users. As we prepare for our official launch, we are looking for a Social Media Content Creator & Designer to strengthen our brand presence, engage our target audience, and drive awareness through compelling content and strategic social media campaigns. Job Overview The Social Media Content Creator & Designer will play a key role in developing engaging content across multiple platforms, ensuring Kixy is top-of-mind for our audience. You will manage both organic and paid campaigns, collaborate with influencers, and design creative assets that align with our brand identity. This role requires a creative mindset, a strong understanding of social media trends (especially for Gen Z & Millennials), and proficiency in content creation tools. Key Responsibilities 1. Content Creation Develop and curate engaging, on-brand content for Instagram, LinkedIn, TikTok, Twitter, Facebook, and X. Write compelling copy and design eye-catching visuals that align with Kixy’s brand identity. Assist with email template design and implementation (experience in HubSpot, HTML, and CSS for formatting is a plus). Create graphics and video content using tools like Adobe Creative Suite, Canva, Figma, and Premiere Pro/Final Cut Pro. Stay updated with Gen Z & Millennial trends to ensure content resonates with our audience. 2. Community Engagement & Moderation Manage interactions across social media channels to foster a positive, engaging community. Respond to comments, direct messages, and interactions in a brand-appropriate tone. Encourage user participation and build strong community relationships. 3. Social Media Campaigns Plan, execute, and manage both paid and organic social media campaigns to boost brand awareness and engagement. Track and analyze performance metrics to optimize campaign strategies. Adapt content strategies based on data-driven insights. 4. Influencer & Collaboration Management Identify and collaborate with influencers and strategic partners to co-create content and expand brand reach. Seek partnerships that align with Kixy’s brand values and audience. 5. Brand Consistency Ensure all content aligns with Kixy’s voice, tone, and visual identity. Maintain consistency across all social media, website, and marketing materials. 6. Trend Monitoring & Innovation Stay on top of emerging social media trends, new platforms, and content formats. Experiment with innovative content ideas to keep Kixy fresh and relevant. 7. Analytics & Reporting Track and report on key performance metrics across all social media activities. Provide actionable insights and recommendations based on campaign performance. Utilize social media management and analytics tools to optimize engagement. 8. Collaboration with Internal Teams Work closely with marketing, design, and content teams to ensure messaging consistency. Support offline media needs, such as designing posters, banners, and event materials. Assist in landing page designs for marketing campaigns when required. Requirements Education: University graduate in Marketing, Communications, Graphic Design, or a related field. Experience: 2-4 years of experience in social media content creation, ideally in fast fashion, retail, or fintech. Social Media Expertise: Strong knowledge of Instagram, LinkedIn, TikTok, Twitter, Facebook, and X. Creative Skills: Proficiency in Adobe Creative Suite, Canva, Figma, Premiere Pro, or Final Cut Pro. Writing & Communication: Strong copywriting skills with a good understanding of brand voice and engagement strategies. Analytical Thinking: Ability to track, measure, and optimize social media campaigns based on performance data. Collaboration: Ability to work independently and with cross-functional teams. Extra Skills (Nice to Have): Experience with paid social campaigns & influencer marketing. Familiarity with CRM tools like HubSpot. Basic knowledge of HTML & CSS for email formatting. What We Offer A fast-paced and innovative work environment at a growing fintech start-up. The chance to directly influence Kixy’s brand presence and shape how we engage with users. Private health insurance. Flexible hybrid working arrangement. Opportunities for professional growth in a dynamic fintech environment.