Job Title: Change Manager
Location: Scotland
Job Purpose
The Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. The primary responsibility will be creating and implementing change management approaches and plans that maximize employee adoption and usage while minimizing resistance.
Key Responsibilities
Change Management Approach:
* Develop change management approach based on situational awareness of the details of the change and the groups being impacted.
* Identify potential risks and anticipated points of resistance; develop specific plans to mitigate or address concerns.
Change Impact Assessment:
* Analyse the impact at role level across technology, process and people changes.
* Define the change management activities and interventions that will be required to transition impacted colleagues to the new ways of working.
Stakeholder Engagement:
* Conduct stakeholder analysis and mapping to understand needs of each stakeholder group.
* Develop a stakeholder management approach including how to tailor change management activities to address their needs.
Communication:
* Develop a communications plan and schedule
* Design, develop, deliver, and manage communications related to change initiatives.
Training:
* Identify learning needs and develop the approach and plan to deliver training.
* Support the design, development, delivery, and management of training programs.
Support & Coaching:
* Provide direct support and coaching to all levels of managers as they help their direct reports through transitions.
* Support project teams in integrating change management activities into their project plans.
Measurement & Feedback:
* Define success metrics and regularly measure performance against these metrics.
* Identify areas for improvement based on feedback from employees affected by changes.
Qualifications
Education & Experience:
* Bachelor’s degree in Business Administration, Organizational Development, Human Resources or related field.
* Minimum of 5 years’ experience in change management roles within large organizations.
Skills & Competencies:
* Strong knowledge of change management principles, methodologies, and tools.
* Excellent communication skills – both written and verbal.
* Ability to establish strong relationships at all levels within the organization.
* Analytical mindset with problem-solving abilities.
Certifications (preferred but not required):
* Prosci Change Management Certification
* Certified Change Management Professional (CCMP)
Working Conditions
* [Detail any travel requirements]
* [Any other working conditions specific to your organization]
As a temporary contractor, you'll be employed by our Managed Service Provider, Magnit Global, who manage most of our temporary contract hiring, you will not be employed by Diageo."