We are looking for a Technical Advisor to join our Technical Services team based at our Pembridge site in Herefordshire. This will be on a temporary basis to cover maternity leave within the team for up to 12-months.
As a Technical Advisor you will provide technical advice to customers, as well as to both internal and external Kingspan employees.
Responsibilities of our Technical Advisor
* Responds to all requests for technical advice received, via various media (telephone/mail/email).
* Produce u-value calculation/due point condensation calculations.
* Ensures best practice advice is given at all times, in line with industry and company guidelines.
* Acts responsibly and in the interests of the company, deferring queries via line managers, where uncertainty may exist.
* Is aware of, and pays attention to, Key Performance Indicators
* Ongoing professional development
What we are looking for in our Technical Advisor
You will have:
* Excellent customer service skills, with an ability to set and adhere to customer service goals
* IT proficient, with a technical bias
* To have an excellent telephone manner
* Excellent time management skills, being highly efficient and well organised
* High attention to detail at all times
Whilst not essential, the following would be of benefit:
* Educated to Degree level
* Constructive discipline, with a basic understanding of building practices
* Understanding of building physics
* Contributes to the overall team effort by accomplishing departmental goals; whilst practicing excellent team working skills
Why join Kingspan Insulation?
We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.
What we can offer you:
* Competitive salary
* 25 days annual leave plus bank holidays
* Contributory pension scheme
* Discounted gym membership
Do you have the skills we are looking for? If so, click ‘apply' now to be considered as our Technical Advisor.
JBRP1_UKTJ