Job Title: Field Service Management Coordinator Location: Solihull (Hybrid Working) Contract Length: 6 months - Ongoing with the potential of a permanent contract Hours: 8am to 4pm / 10am to 6pm Overview: We are currently supporting an exciting opportunity with a leading organisation, where we are seeking experienced Field Service Management Coordinators to join their team in Solihull. This is a key role within their operations, helping ensure the smooth allocation and prioritisation of jobs as part of a new system roll-out.As a Coordinator, you'll play a crucial role in managing high-priority jobs and ensuring they are allocated and completed on time. This is an exciting opportunity for someone with strong admin, coordination, and organisational skills, looking to make a meaningful impact. What You Will Do: Oversee high-priority jobs, ensuring they are manually flagged and escalated as needed. Use your initiative to manually allocate and assign work, arrange extra staffing, and source necessary parts and equipment. Work closely with engineers and the operations team to ensure deadlines and SLAs are met. Collaborate with the team to ensure effective work allocation and despatching of tasks. Manage your workload autonomously, with flexibility to work from home 2-3 days a week after initial training. Key Skills & Experience: Strong administrative or coordination background. Ability to think on your feet, using initiative to solve problems and manage complex tasks. Self-motivated and able to work independently, especially when working from home. Experience in planning, dispatching, or scheduling would be highly beneficial. Detail-oriented with excellent organisational skills. Additional Information: Hybrid working - 3 days in the office, 2 from home. Based in Solihull. If this sounds like a fit for you or someone you know, please apply today We look forward to reviewing your application and potentially working together on this exciting opportunity.