Job Description We are currently seeking a Customer Service Administrator to join our friendly team at our Port Salford site on a full time permanent basis, this role is fully office based. Salary: £26,000 per annum. Working hours: Monday - Friday rotating (07:00-15:00, 08:00-16:00, 09:00-17:00). As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. Job responsibilities of Customer Service Administrator include: Answering emails for both internal and external personnel. Problem solving for client, customer and Internal departments. Meeting customer and client expectations. Resolving customer and client queries. Order keying on SAP. Maintain a high level of customer/ client focus. Provide various reports for clients in a timely manner. ATP control for Order releasing. Ensure the completion and circulation of reports to relevant stakeholders. Other administration tasks as determined by the Customer Service Manager.