Job summary The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures. Main duties of the job The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures. About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 387-S-6273-MF Job locations Bristol Royal Infirmary Marlborough Street Bristol BS1 3NU Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Person Specification Knowledge and Experience Essential Experience of working with systems and databases Experience of data input and extraction Knowledge and understanding of Governance and the key components (E)Experience of working in a large multi professional organisation Knowledge and understanding of the NHS, and CQC, (Clinical Quality Commission) Experience of working in a large multi professional organisation Desirable Experience of working within a clinical environment Skills and Abilities Essential Ability to produce analytical reports, identifying recommendations for improvements. Ability to work independently and as part of a team Proven ability to communicate effectively and sensitively at all levels, verbally and in writing. Ability to extract information from databases/spreadsheets. Computer literate with working knowledge of Microsoft Office components and Webmaster Ability to generate reports using email, databases, spreadsheets and word Ability to use initiative and drive to achieve results. Ability to manage own workload and coordinate work of others to ensure deadlines are achieved. Qualifications and Training Desirable Educated to degree level or equivalent Person Specification Knowledge and Experience Essential Experience of working with systems and databases Experience of data input and extraction Knowledge and understanding of Governance and the key components (E)Experience of working in a large multi professional organisation Knowledge and understanding of the NHS, and CQC, (Clinical Quality Commission) Experience of working in a large multi professional organisation Desirable Experience of working within a clinical environment Skills and Abilities Essential Ability to produce analytical reports, identifying recommendations for improvements. Ability to work independently and as part of a team Proven ability to communicate effectively and sensitively at all levels, verbally and in writing. Ability to extract information from databases/spreadsheets. Computer literate with working knowledge of Microsoft Office components and Webmaster Ability to generate reports using email, databases, spreadsheets and word Ability to use initiative and drive to achieve results. Ability to manage own workload and coordinate work of others to ensure deadlines are achieved. Qualifications and Training Desirable Educated to degree level or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address Bristol Royal Infirmary Marlborough Street Bristol BS1 3NU Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)