Main area Admin support for Psychological Therapies Service.
Grade Band: 2
Contract: Permanent
Hours: Part time - 30 hours per week (Monday, Tuesday, Thursday, Friday, 9am - 5pm)
Job ref: 186-426-25-MH
Employer: Nottinghamshire Healthcare NHS Foundation Trust
Employer type: NHS
Site: Thorneywood Town Nottingham
Salary: £24,169 per annum (pro rata for part time)
Salary period: Yearly
Closing: 28/04/2025 23:59
Clinical Admin Support
Job overview
We are looking for 1 x Part Time 30 hours per week Monday, Tuesday, Thursday and Friday 9am – 5pm. This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence.
There is one role available working between the Psychological Therapies admin teams based at St Ann’s House. You will work as part of a team providing clerical and administrative support. Where required, you will participate in the provision of a welcoming and confidential reception service to staff and visitors.
Main duties of the job
1. To carry out all aspects of clerical and administrative support.
2. Maintain health care records including computerized systems and databases.
3. Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.
4. To receive and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
5. Type correspondence as required.
6. Co-ordinating healthcare appointments for patients.
7. Word process correspondence including letters, memos and typing reports.
8. May be required to take notes/minutes at team meetings.
9. Filing and photocopying, scan and attaching documents.
10. To implement and maintain adequate filing and follow up systems.
11. Transfer of individual and bulk files for archiving between locations.
12. Input clinical data and maintain.
13. Identify health and safety practices that are appropriate to self and others.
14. To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’.
15. Working as a team to provide cover for sickness and annual leave, as and when required.
16. To undertake any other duties that would be a reasonable expectation of this role.
Person specification
Qualifications
* NVQ Level 2 Business Administration or willing to work towards
* Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience
* ECDL or equivalent
Skills
* Excellent IT skills and knowledge of IT systems
* Excellent telephone manner
* SystmOne / RIO
Experience
* Experience of working in an office/reception environment
Other Requirements
* Awareness of confidentiality requirements
* Ability to work as part of a team
Values & Behaviours
* All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust, Honesty, Respect, Compassion, Teamwork.
* All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.
Additional Information
* We reserve the right to close the post early once we have received a sufficient number of applicants.
* The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
#J-18808-Ljbffr