Employer: Sheffield Children's NHS Foundation Trust
Employer type: NHS
Site: Sheffield Children's Hospital
Town: Sheffield
Salary: £53,755 - £60,504 per annum
Salary period: Yearly
Closing: 22/09/2024 23:59
Service Manager
NHS AfC: Band 8a
Job overview
An exciting opportunity has arisen for a dynamic and motivated person to join the Community Wellbeing and Mental Health (CWAMH) senior management team at Sheffield Children's NHS Foundation Trust. Within the CWAMH Care Group, we provide services that support and nurture the physical, emotional, and mental health of children and young people. The post holder will exemplify the Trust values in their own behaviours and will embody compassionate leadership and will be able to manage a demanding workload and deliver to deadline.
We are looking for a Service Manager with a positive mindset who motivates and drives others forward with enthusiasm and inspiration. You will enjoy working with a range of stakeholders both within the Trust and across the health and care system.
You will be responsible for service delivery, planning and performance management of clinical services within CWAMH, including Occupational Therapy, Physiotherapy, and Dietetics. You should possess exceptional communication, negotiation, and interpersonal skills and thus the ability to quickly develop strong working relationships across a range of professional groups.
Main duties of the job
Key responsibilities will include leading on effective and efficient management of the complete clinical pathway, service planning and improvement, development of business cases, contracting, and workforce planning. The successful candidate will play a significant part in ensuring that safety and quality as well as assurance and governance processes are fit for purpose.
Working for our organisation
Sheffield Children’s is one of three stand-alone specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health, and acute specialist settings. We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
* Outstanding patient care
* Brilliant place to work
* Leader in children’s health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Detailed job description and main responsibilities
The Service Manager will lead on a number of clinical service areas across the Care Group. The activities undertaken will require the following actions and behaviours:
* Working closely with clinicians in order to achieve optimal decisions for overall patient care.
* Building processes around patients.
* In the interests of patient care, supporting the principle of treatment as close to the patient’s home as possible.
* Ensuring that the decisions taken are fully informed and properly balanced, taking account of collective, as well as individual need, and the requirements to manage within available resources.
* Genuinely promoting and supporting delivery of national and local healthcare targets as one of the ways of raising healthcare standards for all.
* Wherever possible, seeking to set higher local targets for delivery of healthcare than are prescribed normally.
* Always comparing to high performing organisations to ensure continuous learning from others.
* Supporting, involving and developing staff whilst requiring delivery and performance to high standards.
* Contributing to the partnerships within the community with health, social care, academic partners and major business, amongst others.
Trust Values
The Trust is committed to providing great quality patient care and keeping children, young people, and families at the heart of what we do by following our CARE values:
* Compassion – leading by kindness and showing empathy, understanding and respect
* Accountability – striving to do the right thing and owning responsibility
* Respect – valuing differences, tackling inequality and fostering a culture of inclusion
* Excellence – delivering a high-quality standard of care
Person specification
Qualifications and Training
* Masters level degree or equivalent level of relevant management experience
* Evidence of ongoing professional development
Experience
Personal attributes
* Proven leadership skills
* Excellent and robust interpersonal and communication skills
* Proactive and self-motivated, with the ability to motivate others
* Ability to work independently and demonstrate a high degree of autonomy
* Ability to prioritise own workload appropriately
* Able to work as part of the multi-professional team
* Flexible to meet service needs
* Ability to work in a challenging and busy environment whilst meeting set deadlines
* Well organised and able to manage time effectively
* Assertive and confident
* Approachable and enthusiastic
* Ability to mediate successfully / resolve conflict situations
Knowledge and Skills
* Knowledge of NHS direction and policy initiatives
* Proven change management skills in a complex health care setting
* Experience in budgetary and resource management
* Knowledge, understanding and experience in Risk Management and Governance issues
* Experience in managing complex organisational change projects
* Experience in capacity and service planning within an acute health care setting
* Familiarity with ICT based management & clinical information systems
* Experience of writing Service Level Agreements
Employer certification / accreditation badges
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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