Job Title: Medical Secretary (JOB SHARE)
Reports to: Practice Manager
Job Summary:
Responsible for actioning referrals and managing all referral related administration. To provide general secretarial support to the management team, Doctors and health professionals with general clerical work.
Referral Responsibilities:
* Manage referrals and book appointments for patients via the e-RS system as appropriate.
* Liaise with service providers for onward referrals or sending correspondence between clinicians and secondary care services.
* Send requests for advice & guidance and manage responses in a timely manner.
* Check relevant systems (such as e-RS) for communications from doctors, referral centres or other health professionals including referral rejections.
* Support with cancer safety netting, ensuring all referrals result in an appointment or relevant investigations within an appropriate timeframe.
General Responsibilities:
* Provide an efficient and accurate typing service for GP's and Health Professionals as required, such as typing letters, patient referrals and meeting minutes.
* Communicate with patients and healthcare professionals via incoming and initiate outgoing telephone calls, taking messages and dealing with appropriate queries.
* Maintain the computer system in an accurate and secure manner.
* Provide cover for the other member of the secretarial team during periods of leave such as sickness and holiday.
* Safeguarding responsibilities including management of incoming and outgoing reports.
* Maintain the MDT (multi-disciplinary team) registers and attend MDT meetings, taking notes as appropriate for the patient’s records.
* Draft letters/emails and distribution on behalf of clinicians where and when appropriate.
Nice-to-Have Skills:
* EMIS user skills
* Previous healthcare setting experience
Personal Qualities:
* Polite and confident
* Flexible and cooperative
* Motivated
* Initiative and judgement (knowing when to ask for help)
* Forward thinker
* High levels of integrity
* Sensitive and empathetic
* Ability to work under pressure
Job Type: Part-time
Pay: £11.75 per hour
Expected hours: 26 per week
Schedule:
* 8 hour shift
* Monday to Friday
Ability to commute/relocate:
* Orpington, BR6 0FE: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (preferred)
Work Location: In person
Join our team as a Medical Secretary and be part of a dynamic work environment where your skills will be valued. If you have a passion for providing exceptional customer service and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.
#J-18808-Ljbffr