Engineering Operations Manager, Sutton Weaver
Client:
John Bean Technologies Corporation
Location:
Sutton Weaver, United Kingdom
EU work permit required:
Yes
Job Reference:
008a0064a227
Job Description:
Overview
JBT currently has a great opportunity for an Engineering Operations Manager to join the ACS Team in Sutton Weaver. Your role will be to support significant client demand and strategic partnerships for our AutoCoding portfolio. The day-to-day duties will include management of customer communications, leadership of project activity and planning across various projects, managing supplier relationships, and assessing team skills and training needs. The role will require onboarding new employees to assist with planning functions and to recruit a replacement field engineer. There will be a continued requirement to visit customer sites to determine the flow and solutions for projects and where specific leadership is required for installation of software, hardware, and system components, likely throughout the UK and Europe, with possible travel to the USA and the rest of the world.
Key Tasks and Accountabilities:
1. Taking responsibility for the onboarding of new projects and the efficient running of the day-to-day project operation.
2. Creation and communication of project plans to customers and the engineering team to enable projects to run to expected budget.
3. Onboard and work with the new planning function to enable day-to-day duties to be delegated.
4. Take responsibility for the recruitment of a replacement field-based engineer.
5. Accountability for the engineering team to ensure quality standards and safe working practices are upheld and continually improved.
6. Manage key supplier relationships and supply chain requirements.
7. Hold reviews with each of the engineers to allow continued growth of skill sets and identification of issues.
8. Work with various teams in AutoCoding to understand new business initiatives and ensure the team is ready to accept and participate.
9. Lead projects directly at site level to enable skills and knowledge transfer to the engineering team.
10. Be the second line escalation for customer challenges on projects.
11. Ensure budgets are monitored so variance discussions can be had and won.
Qualifications/Experience:
1. Proven experience managing service/project teams.
2. Experience working as a hands-on project manager.
3. Strong leadership and team management skills.
4. Minimum NVQ Level 3 in a relevant electrical discipline.
5. Demonstrable mechanical skills.
6. Strong appetite to learn and use our own software and third-party software systems.
7. End user and project team training skills.
8. Full UK passport and UK driving license.
Not required but beneficial:
1. Knowledge of Microsoft SQL tools including SSRS, SSAS, SSIS.
2. Experience with industrial devices and communication protocols.
3. Familiarity with project management philosophies such as Prince2, Agile.
4. PLC skills, Allen Bradley, Omron, Siemens.
5. Understanding of TCP/IP networks including features such as Firewalls, IIS, and FTP.
6. Understanding of Vision devices such as Sick, Cognex, Omron.
7. Another language – German, Spanish, French.
Aptitudes Required:
1. Innovative approach to problem solving and knowledge sharing.
2. Ability to prioritise issues and escalate when necessary.
3. Excellent client-facing skills.
4. Flexibility to undertake support across the UK, Europe, and potentially other areas of the world.
5. Self-confidence and ability to challenge assumptions.
6. Great attention to detail.
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