A major UK & International freight forwarding organisation is looking for a road freight customs administrator to join their team. Role:Admin customs assistant Freight Import/Export Location:Essex Basic Salary: £25k to £28k. Benefits:Pension, 25 days holiday plus bank holidays, life assurance Hours:9am to 5:00pm REQS: Essential customs knowledge, Export or import road freight sector experience. Customer service, logging invoice requests, support and admin. All essential Managing fast paced shared mailboxes Booking and handling jobs through our TMS / workflow dashboard Communication with customers, external suppliers and government bodies Operationally handle shipments on our in house systems Logging Duty/VAT invoicing requests to a central database Assisting with finance related queries both internally and externally Deliver high levels of customer service Support commercial awareness and the management team Support and assist colleagues in other departments Ensure customs compliance is maintained EXPERIENCE, QUALIFICATIONS & SKILLS Good understanding of customs, import/export freight procedures Ability to work to demanding deadlines Excellent telephone manner and communication skills Computer literate in Microsoft office Excellent Attention to detail Flexible approach and attitude Ability to work on own initiative and part of a team is essential Excellent organisational skills including record keeping Problem solving and the ability to engage critical thinking skills