Director, Onyx Product Engagement
The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:
* Building a next-generation data experience for GSK’s scientists, engineers, and decision-makers, increasing productivity and reducing time spent on “data mechanics”
* Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent
* Aggressively engineering our data at scale to unlock the value of our combined data assets
* Implementing scientific technology products that leverage the data and capabilities provisioned by Onyx
Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications.
We are seeking an experienced Engagement Director who will be accountable for designing engagement plans for Onyx products, leading the development and delivery of clear, consistent engagement material in alignment with those plans. This role will be pivotal in ensuring a cohesive enterprise level connection of Research and Tech strategy to messaging with customers and those charged with delivering products to advance business goals.
This is a senior level individual contributor role that combines leadership as well as hands-on execution, operating as part of a high-performing team in support of various Leadership teams. We are seeking a highly skilled and experienced expert that is the standard bearer for proper ways of working and communication, driving the development of product owners towards high quality and effective engagement with their stakeholders. They will need to thrive in a culture of collaboration, curiosity, consistency, agility, quality, peer review, and continuous improvement with responsibility to consistently work towards maximizing the impact of our products.
Key Responsibilities:
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
* Engagement plans: work across a matrix with stakeholders (Senior leaders, engineers and customers) to develop approaches for specific defined deliverables that maximise impact, adoption and value aligned to GSK objectives
* Engagement material development and execution: Drive clear and consistent messages utilising the best tactics and channels available for delivery (e.g video, podcast, email, social media, blogs); ensuring communication is fit for purpose factoring in leaders’ personal styles and what best serves the audiences.
* Product Launch and Adoption: Create “playbook” for key product go live messaging ensuring product owners deliver effective communication, training, and support materials to drive successful product adoption and customer satisfaction.
* Coach and develop Onyx engagement capabilities: Grow leader engagement “muscles” so that they can ensure employees, customers and partners are measurable engaged with Onyx deliverables and progress.
* Alignment to Tech Comms, GSK brand and Communication and Government Affairs (CGA) standards: Ensure that Onyx engagement aligns as needed to core standards and GSK guidance.
* Support Onyx LT and department: Collaborate with senior Onyx leaders to develop engagement objectives, create Onyx enterprise messaging and feed into core RDDT or Tech communication plans; ensuring Townhalls, Let’s talks, Events and organisational messaging/feedback are managed effectively.
* Manage engagement budget and vendors: Provide oversight of any external creative agencies to ensure Onyx communication deliverables are managed to time and budget.
* Manage specific Onyx engagement channels: Oversee development and maintenance of specific communication channels such as WorkVivo, GSKOnyx.Tech.
* Co-ordinate any Onyx messaging required for external messaging: Work with CGA or other GSK partners ensure any messaging required for external publication meets requirements, aligns with wider communication strategy and is appropriately approved; specific focus on managing engagement relationships with key Onyx Strategic partners e.g. Google.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
* Bachelor’s degree in communication related field or in Computer Science discipline together with significant demonstrable engagement experience within IT or Pharma company.
* Strong and dynamic communicator with excellent verbal and written communications skills.
* Significant experience of executive and employee communications delivery.
* Experience of coaching leaders to increase impact with track record of influencing key stakeholders.
* Extensive experience developing, implementing and measuring engagement strategies and tactics that support business objectives.
* Digital content and media expertise.
* Ability to manage time effectively without supervision and to organize, prioritize and deliver tasks and projects with a sense of urgency and close follow-up of any open issues.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
* Master’s degree or MBA.
* Experience developing and driving complex communication plans for Sr. Leaders and their organizations.
* Strong understanding of how to “market” changes for technology and scientific populations through significant experience working within Technology or R&D disciplines.
Please apply via our online portal providing your CV and Cover Letter.
(Please take a personal copy of the Job Description, as this will not be available online post closure of the advert)
Closing Date: COP Thursday 24th April
Hybrid working applies to this role, with expectation of 2-3 days per week onsite.
We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.
We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.
Discover more about our company wide benefits and life at GSK on our webpageLife at GSK | GSK
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on U or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
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