Job Description
Centre Point Recruitment has partnered with a highly regarded residential estate agency that specialises in the local property market of Royal Tunbridge Wells.
They are looking to recruit a well-organised and detail-oriented Lettings Coordinator & Property Manager to join their busy office. This position is responsible for coordinating the administrative function for the Lettings department, along with managing a small portfolio of residential properties.
Main responsibilities:
* Undertake tenant referencing and prepare tenancy documentation, including serving the relevant legal notices throughout the tenancy.
* Arrange check-in and check-out appointments.
* Manage the tenancy renewal process.
* Manage a portfolio of c.100 fully managed residential properties.
* Develop strong relationships with landlords, tenants, and contractors; providing regular updates on maintenance issues and resolving client concerns promptly and professionally.
* Conduct quarterly property inspections and end-of-tenancy checks.
* Liaise with contractors and other service providers, ensuring high-quality work is completed on-time.
* Ensure all properties comply with health, safety, and legal standards (e.g. annual safety certifications, fire safety, Legionella assessments etc.)
* Mange property-related budgets and expenses.
* Ensure cost-effective maintenance solutions without compromising on quality.
* Maintain accurate records using Goodlord, STREET and DPS.
Candidate profile:
* A minimum of 2 years’ experience within lettings administration.
* Experience within property management would be preferred.
* Excellent organisational and time management skills, with the ability to multi-task.
* Exceptional attention to detail.
* Strong levels of communication (written and verbal) and interpersonal skills.
* A proactive problem solver and team player.
* Proficiency using MS Office (Word, Excel, Outlook).
* Full UK driving licence (preferred, not essential).
Location: Royal Tunbridge Wells
Salary: £28,000 - 30,000
Hours: 9am – 5:30pm Monday to Friday
Driving licence: Preferred (not essential)
Other: Career development and training opportunities are available. Generous annual leave allowance that increases with tenure. Pension scheme. Regular team events.