Hybrid: Monday to Friday 37.5 hours (3/4 days in the office)
Location: Market Harborough, Leicestershire
Salary: Very competitive based on experience
We are the brand behind world-class brands. We deliver unparalleled customer management, marketing, payment, technology and data solutions, making us the largest and most strategically aligned full-service provider for publishers globally. We have earned the trusted confidence of a wide range of companies supporting over 1,150 brands globally.
Working in a modern, open plan office with a games room, gym, canteen and social rooms, we promote a friendly and diverse working environment with a focus on support, wellbeing and helping each other to ensure you have a positive experience every day.
Position Overview
The Support Analyst is responsible for the delivery of support (issues/bugs, break/fix problems, service requests, small system changes and ad-hoc queries) in accordance with agreed service levels, standards and processes working remotely and locally with business users and external clients.
We are looking for:
Essential
1. Educated to degree level or have equivalent relevant experience with a suitable qualification in an IT related field
2. Excellent analytical skills
3. Experience of large database systems
4. Comprehensive understanding of SQL server...