Job Title: Fluent Dutch Speaking Customer Service Administrators
Location: Home Based / St Neots, Cambridgeshire, England
Remote: The role will be remote based with 1 day per month in the office for training
This leading international company is looking for Dutch speaking Customer Care Administrators to be based at their head office in St Neots, Cambridge, England. Fluent Dutch speakers are required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the Dutch market, the Dutch speaking Customer Care Administrators will provide expert customer support by building and developing customer relationships with internal Dutch customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests.
Successful candidates will need to demonstrate:
1. Passion for delivering excellent customer service
2. Fluency in both oral and written English and Dutch
3. Excellent communication skills with both internal & external customers
4. Able to build good relationships at all levels with a positive and flexible approach
5. Able to solve problems, have initiative, and be open to continuous improvement and learning
The working environment is excellent with a truly supportive team approach. The company is rapidly expanding in Europe and enjoying significant growth in the Dutch market.
Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive, it is not always possible to respond to each applicant personally. Only those applicants who are shortlisted for the position can be contacted. If you have not heard from us within two days, please assume that your application for this particular position has been unsuccessful.
Keys: Home Based, Hybrid, Dutch, Remote Working, Customer Services, Customer Care, Administration, Fluent Dutch, C1 C2
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