Main area: EPR Programme
Grade: NHS AfC: Band 8b
Contract: Fixed term: 18 months (It is possible the role could be extended beyond 18 months or become permanent.)
Hours: Full time - 37.5 hours per week
Job ref: 388-6528545-EPR
Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: Torbay Hospital
Town: Torquay
Salary: £62,215 - £72,293 per annum
Salary period: Yearly
Closing: 01/12/2024 23:59
EPR Senior Configuration Manager
NHS AfC: Band 8b
Job overview
As an EPR Senior Configuration Manager, you will play an integral part in ensuring the Epic EPR is configured in the most appropriate way to suit the clinical transformation required as part of this One Devon Implementation. You will work closely with colleagues from across Torbay and South Devon, Royal Devon, University Hospitals Plymouth as part of the One Devon Implementation Team ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon.
Main duties of the job
1. To direct and lead a team of design and configuration build specialist managers ensuring that their work and that of their teams conforms to the design integrity of clinical Epic modules.
2. To support the transformation strategy of the Devon wide EPR Programme.
3. Become an Epic expert, developing highly specialist configuration knowledge of the Epic implementation and modules in order to provide well-informed leadership for the application coordinators and wider teams, confidently assisting with troubleshooting problems and questions from end users.
4. Utilise expert clinical and/or operational experience to guide the configuration and wider teams to support the new clinical pathways and processes through the design and build of the Epic modules and the associated system and workflow training.
5. Be responsible for ensuring that the configuration teams configure the new system to meet new “best practice” ways of working as agreed through the Clinical Design Authority and other relevant programme board structures.
6. Analyse and review test activity, progress, and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level to ensure robust adherence with levels of data integrity, and ensuring the tracking of data.
7. Safeguarding the transition of solutions into production by applying robust testing disciplines and effective configuration and release management.
As part of the One Devon team, you will be expected to work with colleagues from across the Programme Team and the wider One Devon organisations to ensure a truly collaborative and aligned implementation and continued BAU service.
Detailed job description and main responsibilities
1. Manage communications with configuration team staff to ensure effective delivery of the team objectives.
2. Maintain effective, productive working relationships with the Operational and Digital teams to ensure the successful delivery of the EPR objectives.
3. Work closely with the CXIO Leadership Teams and other relevant stakeholders to ensure that application design and delivery meets the strategic pathway and workflow redesign ambitions.
4. Plan and allocate work packages to Configuration Managers, Test and Training managers within Programme Implementation Team.
5. Ensure all Epic modules are compliant with national information standards, legislation such as GDPR, and a consistent approach is taken across both core enterprise access and security and design and builds across the Epic system.
6. Ensure that appropriate documentation is in place prior to any go-live date for elements of the design, delivery, and build environments.
Person specification
* Educated to Masters level or equivalent experience.
* Extensive knowledge of clinical, administrative, and operational workflows and processes within a hospital environment.
* Extensive experience of implementing clinical systems within a hospital environment that directly impact patient care (ideally a patient administration system).
* Excellent managerial or strategic based operational or clinical knowledge of clinical/IM&T departments.
* Knowledge of managing complex, strategic projects or areas of complex working practices.
* Excellent knowledge and use of IT systems and software programmes such as MS Office applications and clinical systems.
* Demonstrable experience of implementing & managing change within a challenging environment.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, and we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
* We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly.
* Please read the job description and tailor your application to reflect the role.
* Correspondence will be via Trac, text, and email. Please check your email and Trac account regularly.
* Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
* If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
* It is your responsibility to assist us in the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity, and achieving equality of opportunity. No person (staff, patient, or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support, you can obtain this from our Equality Business Forum which has representatives from all protected groups.
You must have appropriate UK professional registration.
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