Application Support Windchill Engineer, Milton Keynes
Client:
DXC Technology
Location:
Milton Keynes, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1d0a74cec64f
Job Views:
79
Posted:
22.01.2025
Expiry Date:
08.03.2025
:
We are looking for someone with broad knowledge in application support and infrastructure.
The role involves the efficient operation and support of applications within the Mechanical Design Department at MBDA UK, specializing in identifying and solving problems and advising users.
DUTIES AND RESPONSIBILITIES:
The Support Engineer will:
1. Provide extensive end-user support for Mechanical Design applications at MBDA (UK) for over 3000+ users.
2. Be responsible for delivering support across 3 UK sites - Stevenage, Bolton, and Filton.
3. Assist MBDA (UK) in the definition of best practices and processes associated with Mechanical Design applications.
COMPETENCIES:
1. Good knowledge of application support.
2. Develop effective resolutions for user problems and system errors.
3. Adaptability to different personalities and levels of user knowledge.
4. Confidently present complex subjects to different target audiences.
5. Good verbal and interpersonal communication skills.
6. Ability to work autonomously.
7. 1st/2nd level operations experience with an application support team or service desk.
8. Experience of working to SLAs.
9. Self-motivation and ownership of tasks.
KEY SKILLS:
1. Working within a support team environment.
2. Security Clearance (must be willing to apply for DV Sec clearance if not already held).
3. Analytical skills.
4. Log analysis competency.
5. Windows 2016 server knowledge and above.
6. Strong Windows OS skills.
7. Experience with VMs.
8. Enterprise services experience - Active Directory, DFS, Certificate Services, Keystores, IIS Web Services, Apache Tomcat.
9. Security Patching.
10. Release and Change management.
Nice to Have But Not Essential:
1. Windchill administration/implementation.
2. Experience administering/configuring Windchill and completing Windchill 10.2 or 11.
3. Implementation of Windchill 10.2 or above.
4. Administration of Windchill 10.2 and above.
5. Knowledge of deploying Creo Parametric/Office PDF workers.
6. Awareness of Creo Parametric/Creoview.
7. Strong Windows OS administration knowledge.
8. Basic knowledge of ESX VMWare, ESX infrastructure, ESX snapshots/restores, Active Directory, DFS, IIS Web services, and SQL.
9. Some knowledge of MS SQL Server databases and SQL management studio.
10. Knowledge of SQL command language to perform queries and updates within SQL database.
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