Expanding Horsham, PA company is seeking a Customer Service Specialist to join their team! You will be responsible for helping customers by providing product and service information and resolving account & service issues.
Responsibilities:
1. Handle customer inquiries and service requests
2. Provide information about the products and services
3. Troubleshoot and resolve account issues and concerns
4. Document and update customer records based on interactions
5. Develop and maintain a knowledge base of the evolving products and services
6. Suggest additional products
7. Potential representation of company at trade show booth.
Qualifications:
1. Previous experience in customer service, sales, or other related fields
2. Ability to build rapport with clients
3. Ability to prioritize and multitask
4. Positive and professional demeanor
5. Excellent written and verbal communication skills
Hours: 11:45AM to 8:00PM
Pay: $20-$23/ Hour
Benefits: Health, Dental, Vision, Life
Excellent salary and benefits package! Apply today for immediate consideration! Excellent growth opportunity!
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