Hours: 40hrs over 5 days Work pattern: Including weekends, bank holidays and evenings Duration : Permanent Salary: Dependant on experience West Midland Safari Park are currently recruiting for the position of Food & Beverage Deputy Manager. This exciting and varied position will require an enthusiastic and dynamic approach, assisting with the management of a large and diverse team to achieve both excellent customer service and profitability. The role will require the successful candidate to support the effective daily operations of multiple catering units, varying from semi-waiter style themed restaurants to fast service food courts and refreshment kiosks. The role will assist the Food & Beverage Manager to achieve key performance indicators (KPI's) in line with pre-set department targets and budgets, assisting with recruitment and staffing costs across the seasonal calendar. In addition, the successful candidate will help to accurately monitor stock, ensure compliance with food safety regulations and maintain high standards of service and product quality. About you We are looking for a highly organised individual, who is confident, motivated, and approachable. You will have a proven track record of leadership experience and qualities within the Food & Beverage sector, demonstrating your ability to delegate and support team members to successfully achieve set objectives. You will thrive in a fast-paced environment, working efficiently under the pressures of challenging priorities and deadlines. We are looking for growth mindset, solution driven candidates with a desire to create amazing teams who deliver amazing service to our guests. You will need to be flexible in your approach to working outside of standard business hours, including working weekends, bank holidays and some evenings. Benefits As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including: WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park. 35% Discount in our retail and catering outlets and off park special events. 24 Hour access to an online doctor and access to online prescriptions. Counselling access. Online retailer discount portal. Free onsite parking. What we are West Midland Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out. In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs. In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations. What we do Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest We create experiences unlike no other, attracting visitors from across the Midlands and beyond. Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences. Application closing date Friday 27th September 2024 Other details Job Family WMSP Pay Type Salary