Wagamama Greater London, England, United Kingdom
at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life.
we’re looking for a senior strategy manager to join us on our continuous journey of true nourishment.
purpose
the strategy and insights team at wagamama is essential for driving business growth by analysing market trends, customer preferences, and competitive landscapes. we are also guardians of the voice of our guest, ensuring we are in touch with their views and behaviours in relation to our brand. as a key support to cross-function teams, we help shape long-term strategies, monitor performance, gather customer insights, and drive forward innovation to enhance operations and dining experiences. additionally, we track brand and market performance, provide competitive intelligence, and collaborate with other departments to ensure strategic alignment and successful execution. our team helps wagamama stay competitive, meet customer expectations, and achieve long-term success.
we are seeking a highly skilled and motivated senior strategy manager to join our dynamic team. the ideal candidate will be responsible for driving strategic initiatives, market analysis, and performance measurement to support the growth and success of wagamama.
key accountabilities
1. annual strategy planning: assist the director with the development and execution of the annual strategic plan, ensuring alignment with long-term business objectives.
2. strategic projects and ad hoc initiatives: lead the insight support needed for key business initiatives from the overall business plan – these will be assigned over the business planning cycle. provide support on various strategic initiatives as needed, demonstrating flexibility and adaptability in a fast-paced environment.
3. market forecasts, measurement, and trends: analyse market trends and forecasts to identify opportunities and threats. develop and implement measurement frameworks to track market performance.
4. menu: be a key voice in the overall strategic direction of the menu. help formulate the briefs for new menu items, test their performance, and provide actionable insights to enhance our offering. conduct research and gather insights on menu trends to support the food team’s menu development plans.
5. pricing and value: working closely with finance, help develop pricing strategies that maximise value for customers while ensuring profitability. monitor and propose pricing changes based on market conditions and competitive analysis.
6. deliveroo support: collaborate with the internal and external deliveroo team and provide the insight and analysis needed to deliver the joint business plan.
7. key finance business partner: work closely with the finance team across tasks such as market growth / forecast / trends, support budgeting and menu planning.
8. market measures: own and manage market measures, ensuring accurate tracking, strategic interpretation and reporting.
9. team support: be second to director across projects and team resourcing.
wok's in it for you
* discretionary 20% bonus opportunity per year
* £200 monthly wagamama food allowance
* pension contribution
* 25 days holiday + all bank holidays
* various discount across retail, hospitality + leisure
* internal progression opportunities | fully funded apprenticeship programmes to support your growth
* kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure
* family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
* financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Project Management
Industries
Marketing Services, Restaurants, and Hospitality
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