Our client an award winning financial services business in Nantwich is looking to hire a Mortgage Case Handler to join their growing and dynamic team in their Head Office, they have recently moved into lovely new offices. You will be part a vibrant team that are an essential part of the business dealing with processing mortgage applications through to completion.
Duties and responsibilities include:
* Answering the telephone and taking messages
* Carrying out initial ID&V checks along with anti money laundering checks using their online system.
* Submitting applications to a panel of lenders either by email or using the lenders online portals.
* Processing applications to the highest standard ensuring that the companies compliance policies are adhered to.
* Collating responses from the lenders and putting forward for review with the appropriate manager.
* Preparing offer letters to be sent to the client which details the facility agreed.
* Instructing valuations either with a lender or with a valuer.
* Liaising with solicitors for updates on cases and where necessary involving the client and lender.
* Updating the ledger and cashflow using Microsoft Excel
* Assisting with general office duties.
The suitable candidate must be confident on the phone with good rapport building and interpersonal skills, you will need to be efficient, organised and have a great attention to detail. You must be able to manage your own workload, experience in financial services would be an advantage but it is not necessary.
Working hours are 8:45am to 5:15pm Monday to Thursday, 7:45am - 4:15pm on a Friday with an hour for lunch, there will be full training provided and the support of an experienced team around you, once you have completed your training you will be allowed to work from home once a week.
We will endeavour to contact you within 48 hours of receiving your CV, however due to the nature of our business this may be delayed due to meetings, holidays and offsite visits. If you have not had a response within 7 days then please assume that your application has been unsuccessful, due to high volume response unfortunately we are unable to reply to all applicants.