Company Description
Home Instead is a leading provider of relationship-led care, rated Outstanding in all five areas by CQC. We ensure our staff have the time to build meaningful relationships with our clients, helping them live safely, well, and independently at home.
Job Description
All of our team are genuinely kind and caring people. We match carers with clients based on similar interests or hobbies to make the first visit enjoyable. Here is more information about the Field Care Supervisor role:
1. Establish client care routines and conduct Care Professional introductions to lead the team.
2. Build and maintain positive relationships with potential and existing clients, their families, and other professionals involved in their care.
3. Support care consultations, service reviews, and complete client support plans.
4. Conduct staff supervisions and client QA’s.
5. Create, update, and audit client care plans and assist with digital care planning.
6. Maintain accurate client and Care Professional records on Home Instead software.
7. Carry out client reviews and take action accordingly.
8. Support and mentor Care Professionals.
9. Provide support to the Client Experience team.
10. Maintain regular contact with clients and Care Professionals.
11. Any other duties as directed by your line manager.
12. Participate in on-call duties rota as agreed in advance.
13. Ensure compliance with Home Instead’s Equality, Diversity, and Equal Opportunities Policy in respect of employment and service delivery.
Qualifications
Our ideal Field Care Supervisor is someone looking to progress their career and will have experience working in a care setting.
Essential:
1. Level 3 NVQ in Health and Social Care or equivalent, or working towards it.
2. Experience in the care sector delivering a wide range of personal care services.
3. Experience working with MAR sheets and medication.
4. Good communication skills with the ability to build rapport quickly.
5. Passion for delivering the highest quality care to our clients and helping them live independently and happily in their homes.
6. Knowledge and understanding of legislation and regulations specific to Health and Social Care.
7. Confidence in using care management technology, including providing support and training to Care Professionals.
8. Understanding the importance of confidentiality while working within current legislation.
9. Good working knowledge of IT systems, with experience of Microsoft Office or Google Suite and virtual communication platforms, as well as an aptitude to learn and adopt new technologies and software where appropriate.
10. Must have a full driving license and means of transport if required within the territory to visit clients.
11. Be organized and flexible to meet the needs of the business.
We will provide you with all the training you will need, allowing you to work with confidence alongside a great team that supports you. We ask that you are passionate about caring for others and pride yourself on being reliable and professional.
Additional Information
A job with us is extremely rewarding. If you enjoy spending time with others and want to know more, we would love to hear from you! Give Katie a call at 01858 540317.
We encourage applications from all sections of the community as we want to reflect the neighborhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure and reference checks.
#J-18808-Ljbffr