Job Description Your responsibilities will include: Strategic Leadership: Manage and inspire a team of 350 across 14 sites, fostering a culture of collaboration, innovation, and excellence. Project Management: Oversee multiple large-scale catering projects, ensuring seamless delivery across locations. Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies. Customer Focus: Use all feedback mechanisms to create and implement improvement campaigns that keep satisfaction scores elevated. Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers. ESG Leadership: Develop and execute cutting-edge environmental, social and governance strategies that ensure we remain a leader in this field. Health & Safety Champion: Promote and maintain a culture where safety and compliance are inherent and institutionalised. Diversity & Inclusion Advocate: Establish an environment that is diverse, equitable, and inclusive, celebrating and respecting the unique qualities of all individuals. Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme that aligns with the organisational needs