Site: Britwell Health Clinic, Town: Slough
Salary: £55,877 - £62,626 per annum, pro rata (Incl. of HCAS for Slough location)
Salary period: Yearly
Closing: 03/02/2025 23:59
Interview date: 12/02/2025
Job overview
This is an exciting opportunity to join the Mental Health Urgent Care Services as the Carer’s Lead within this directorate. The services provide time-limited support to people experiencing a mental health crisis, and the Carer’s Lead will be responsible for ensuring those supporting individuals are themselves supported and educated, delivering individual and group facilitated sessions to this cohort.
This is a part-time role that requires high levels of visibility to ensure the Carer’s voice is heard within the services, and working flexible hours, including some evenings, will be required to ensure Carers have the opportunity to receive support.
Main duties of the job
1. Implementing the Trust’s carers strategy across mental health urgent care.
2. Developing carer strategy action plans for mental health urgent care services, evidencing the impact, evaluating effectiveness, and measuring outcomes.
3. Responsible for introducing quality improvement initiatives and activities to enhance carer services within mental health urgent care.
4. Design and deliver carers psychoeducation and support programmes across all mental health urgent care pathways.
5. Engage and involve friends, family, and carers in service design and development activities to ensure the carer voice is heard.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
* Flexible working options to support work-life balance
* 27 days’ annual leave rising with service + opportunity to buy and sell
* Excellent learning and career development opportunities
* ‘Cycle to Work’ and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment, and armed forces community to support equality
* Generous maternity, paternity, adoption, and special leave
* Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for this role:
1. Educated to degree level or able to demonstrate equivalent skills in research, writing, or analysis.
2. Significant experience working within mental health services.
3. Evidence of continuing professional development.
4. Previous experience of supporting, leading, and facilitating groups – ideally carer groups.
For further information about the role, please see the attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Katie Humphrey, Strategic Carer’s Lead on 07976 299857 or email: katie.humphrey@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
* Educated to degree level or able to demonstrate equivalent skills in research, writing, or analysis.
* Significant experience working within mental health services.
* Mentorship or supervision training.
Continuous Professional Development
* Evidence of continuing professional development.
Previous Experience
* Personal or Carer lived experience of mental illness and services.
* Previous experience of supporting, leading, and facilitating groups – ideally carer groups.
* Experience of working effectively in a multi-disciplinary team and multi-agency environment.
* Experience of developing and delivering bespoke training within a healthcare setting.
* Experience of leadership, delivering coaching, mentoring, supervision, and/or appraisal of junior colleagues.
* Involvement in service redesign and development.
* Experience of networking, co-developing, engaging, and involving stakeholders both internal & external.
* Co-producing service developments with service users, families, and their carers.
* Experience working within MH Urgent Care Services.
Knowledge, Skills & Abilities
* Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, recovery approaches, etc.
* Demonstrable communication skills including verbal, written, interpersonal, and presentation skills.
* Ability to manage own workload, prioritise, delegate as appropriate, and seek creative solutions to problem solve.
* Ability to implement and develop action plans, monitor and audit carer strategy activities.
* Strong organisational skills and the ability to analyse situations and be able to make the right decisions.
* Able to empathise, be supportive, and sensitive to the needs of others as well as being able to cope with distressing circumstances.
* Ability to cope in a pressurised environment and apply practical problem-solving and organisational skills.
* Advanced IT skills and the ability to navigate around various systems and software packages (such as Outlook, databases, MS Office, PowerPoint, and the internet).
* Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position.
* Recognise the needs of our culturally diverse community. Ability to treat service users and carers with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
* Able to communicate and form positive working relationships with peers, carers, service users, and those working in other professions/agencies.
* Ability to deal with emotionally demanding situations, to remain calm under pressure, and to be adaptable to demands of the role.
Additional Requirements
* Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.
These are the values that we live by at Berkshire Healthcare:
* Caring for and about you is our top priority.
* Committed to providing good quality, safe services.
* Working Together with you to develop innovative solutions.
We welcome people who share these values to come and work for us.
Please find attached the behaviour framework that underpins these values for this job role.
At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.
We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.
Please note we may close positions before the advertised date.
Once you have applied, please check your email regularly for updates. All appointments are subject to NHS Employment Checks, and false information may result in withdrawal of offers. For information on how we store your information, please review our privacy statement.
No agencies, please.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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