Job Description International Claims Executive
We have an exciting opportunity for an International Claims Executive to join our team at William Russell.
The role – Our International Claims Executives work as part of a team to combine passion, expertise and capability to deliver a high quality, personalised service.
Responsibilities include:
managing customers Health and Protection claims,
proactively contacting members,
responding to enquires,
loading and processing claims and payments,
providing assistance,
pre-authorisation and
communicating coverage.
Our claims team operate from 6 am to 6 pm on shift patterns from Monday to Friday and so you must be available for varying shifts between these times.
About you – You have all round excellent customer service skills, are compassionate and have integrity.
You are able to prioritise and work well under pressure.
You are a good team player, who can also work independently, and you build strong local and remote relationships.
Your experience - You will ideally be working within an Insurance or Financial Services environment and must have previous claims handling and administration/data input experience.
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