Credit Controller - Bury - Temporary up to 12 months
The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles. We've won over fifty carpet and flooring industry awards, including being voted "Best Carpet Manufacturer 2022" by readers of Interiors Monthly and F1 "Carpet Supplier of The Year" for 13 consecutive years.
Job purpose: The Credit Controller is responsible for ensuring that sales customer accounts are managed in accordance with agreed terms.
Key Responsibilities:
* Monthly statements to customers
* Manage own book of customers
* Processing of pro-forma accounts
* Input and allocation of sales receipts
* Manage the process of opening new accounts
* Chasing overdue debt to receipt
* Taking legal action against customers to recover overdue balances
* Negotiating repayment plans
* Review customer credit ratings with online credit agency
* Trade references
* Contact customers by telephone, letter and e-mail
* Build strong relations with customers to ensure excellent customer service
* Creating and managing a stop list
* Prepare cheques for banking
* Interact with other departments
* Manage customer credit limits
* Maintaining notes ...