Project Co-Ordinator My client is a leading provider of mechanical, electrical and heating installation, with offices over NI and London. Based in Mallusk, they are currently seeking a Project Co-Ordinator to join their team. This is a Full-Time, Permanent position Working Hours: 37.5 hours per week (with Saturday shifts rota'd 1 in 4) Monday to Friday 8am-4pm With a salary of £26,000 per annum Job Role: You will be responsible for providing a comprehensive service with the ability to multitask and prioritise a busy workload. Essential Criteria: 1 years' office experience as well as working in an office environment 5 GCSEs to include English and Maths IT Proficient with fluency in the use of Microsoft Office Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels Excellent organisational skills with a high level of attention to detail. Ability to prioritise a busy workload Ability to work on your own initiative as well as part of a team Main Duties and Responsibilities: Receive incoming calls and record/manage these efficiently to the required job standard Providing support to clients by telephone and email Logging and assigning response maintenance calls promptly and efficiently Processing operatives' paperwork and closing calls to submit for payment Responding within agreed time frames, service levels and contract terms to ensure that work orders are met Targeted KPI's in relation to contract requirements Support in cross-training team to cover all aspects of the contract (to allow for absence or holiday leave and contingency planning) Routine administrative tasks Liaise and communicate with key stakeholders and clients Early escalation of any issues or concerns to line manager/client To undertake additional duties in line with management requests as required To understand and comply with policies and procedures Support with applications and certificates from various authorities/clients To carry out work in a safe and diligent manner Adhere to the Data Protection Act Scheduling out daily runs for multiple operatives Organising the materials for operatives, dealing with suppliers and sub-contractors. Remain professional and adhere to confidentiality at all times Calculate engineer performance and bonuses Skills: project co Ordinator project admin project administrator administrator