Salary: £38,626 - £40,476
Hours per week: 37 hours
Interview date: week commencing 28 April 2025
Highway and Transport Enhancing Lives, Building Communities
We are looking for an experienced mortuary manager to join our team as the Coroner Service Delivery Manager to ensure a high standard of management, coordination and leadership for our coroners support service.
When a sudden death occurs in the community, various services are involved. One such service is provided by the council, which involves collecting a patient and ensuring families are informed of how loved ones are to be cared for.
As the Coroner Service Delivery Manager, you will apply expert professional knowledge and experience on behalf of the services involved to ensure the teams operations comply with legal, health and safety regulations while maintaining professionalism, sensitivity, and dignity. You will monitor the quality and outputs of the team, reporting against KPIs to ensure service delivery is effective and compliant, alongside excellent customer care. Other responsibilities will include liaising with service stakeholders such as the coroners office, police, and hospitals to ensure systems and processes are followed and coordinating the collection of the deceased from a range of locations and scenarios across Wiltshire & Swindon. Additionally, you will provide support to the team when dealing with difficult cases, providing debriefs and signposting to support provisions where necessary.
Our ideal candidate will:
1. Be educated to degree level in a relevant profession or have demonstrable equivalent skills and experience.
2. Ideally hold a Level 4 qualification in Management or have equivalent experience leading a shift team.
3. Possess expert knowledge of statutory requirements and legislation in relation to processing the deceased.
4. Have significant experience working in a similar setting governed by legislation and stringent health and safety requirements.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported, and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work, and act to deliver our services. We will not tolerate discrimination, bullying, or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect which is underpinned by our vision and Our Identity framework.
This role may be subject to certain successful security checks; please see the role description for more information. #J-18808-Ljbffr