Job summary
We are looking to recruit to the post of Social Prescribinglink worker, to work within our primary care network in North WarwickshireRural PCN, which covers the areas of Tamworth/Kingsbury/Coleshilland Nuneaton. The primary area of work would be in theTamworth/Kingsbury/Coleshill area. This role involves working in a multi-disciplinary healthcare team, providing 1:1 personalised supportto people who are referred to them by team members and local agencies.
This is a varied and interesting role in adeveloping area and would suit someone who likes new challenges and a diverseworking environment, involving a number of stakeholders. Theperson would enjoy working across multiple environments including GP surgeries,visiting people at home and supporting people into community activities andevents. Being proactive and adaptable to changing situations is a must for thisrole.
You must be a good listener, have time for peopleand be committed to supporting local communities to care for each other. Youshould have experience of working positively with people facing complex socialand emotional challenges.
Interviews to be held w/c 9th December2024
*The rolewill require patient facing work in a GP surgery, community setting or remote visiting.*
*THISROLE REQUIRES YOU TO HOLD A DRIVING LICENCE AND HAVE ACCESS TO A VEHICLE,PLEASE ONLY APPLY IF YOU MEET THIS CRITERIA*
Main duties of the job
Socialprescribing empowers people to take control of their health and wellbeing throughreferral or direct access to non-medical link workers who give time, focus onwhat matters to me and take a holistic approach, connecting people tocommunity groups and statutory services for practical and emotional support.
Socialprescribing can help to strengthen community and personal resilience andreduces health inequalities by addressing the wider determinants of health,such as debt, poor housing, and physical inactivity, by increasing peoplesactive involvement with their local communities. It works particularly well forpeople with long-term conditions (including support for mental health), forpeople who are lonely or isolated, or have complex social needs which affecttheir wellbeing.
You must be a goodlistener, problem solver, have time for people, and be committed to supportinglocal communities to care for each other. You should have experience of workingwith people facing complex social and emotional challenges. You will have greatinterpersonal skills in supporting people, community groups and localorganizations. If you enjoy a job whereevery day will bring something different, can adapt well to changingsituations, and like the challenge of working with a diverse client group thiswill be a rewarding job for you.
About us
The Coventry and Rugby GP Alliance is a private company limited by shares, wholly owned by local Coventry and Rugby GP practices. As a GP led organisation, we represent 54 GP practice shareholders and cover nearly 420,000 patients. We describe our work in terms of Supporting, Innovating, Developing and Educating - we are on the of general practice and we have developed our Operational Plan to describe what we do to ensure that we continue to deliver high quality, accessible and responsive services for both practices and patients.
We have identified key areas that we will focus on to build upon and improve our existing services. These are our Strategic Priorities:
1. Clinical Service Improvement & Delivery
2. Clinical Innovation
3. Primary Care Development Practice and Network Support
4. Training and Education
5. Integrated Care
6. Good Governance
The CRGPA offers excellent company benefits including:
NHS company pension,
Occupational sick pay
Annual leave 27 days a year plus bank holidays, rising to 33 days after 10 years.
Vivup Scheme including Employee Assistance Programme and various discounts to national retailers and NHS
Job description
Job responsibilities
7. Knowledge of the personalized care approach and providing personalized support
8. Work alongside individuals to identify goals and formulate simple care plansto support their wellbeing.
9. Meet people on a one-to-one basis, making home visits where appropriate within organizations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgmental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
10. Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
11. Work with the person, their families and carers and consider how they can all be supported through social prescribing.
12. Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
13. Work with individuals to co-produce a simple personalized support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
14. Where appropriate, physically introduce people to culturally appropriate community groups, activities, and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
15. Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
16. Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
17. Provide teams within the PCN with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback.
18. Organize and prioritize workload
19. Support community groups and VCSE organizations to receive referrals
20. Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
21. Data capture: The post holder is responsible for maintaining accurate records using the Practices Clinical System.
Person Specification
Experience
Essential
22. Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement, supporting vulnerable groups; (including unpaid work)
23. Experience of supporting people, their families and carers in a related role (including unpaid work)
24. Experience of managing a caseload of individuals
25. Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
26. Experience of data collection and using tools to measure the impact of services
27. Experience of partnership/collaborative working and of building relationships across a variety of organisations
28. Experience of completing holistic person-centred care planning assessments
29. Experience of reflective practise and understanding its important
30. Experienced and confident in the delivery of lifestyle change interventions
31. Knowledge of the personalised care approach
Desirable
32. Local knowledge of VCSE and community services in the locality
Qualifications
Essential
33. Applicants educated to a minimum NVQ level 3 in a relevant subject area or similar level or equivalent qualification.
34. Demonstrable commitment to professional and personal development
Desirable
35. Level 6 qualification, degree or equivalent
36. Training in motivational coaching and interviewing or equivalent