Job Description
This role is responsible for coordinating the asset adoption process, ensuring a smooth, accurate and efficient experience for our customers, while upholding a high standard of technical and customer service excellence.
Ensure all submitted ‘as built’ documents are technically reviewed and approved in line with design and legal documentation. Enter all appropriate asset information into our asset database Ultimo.
Manage connection applications to our network including G98/G99, disconnections, diversions, load increase/decrease etc. Review information provided by customers and work with the design team to provide work offers.
Managing asset location enquiries for customers working in vicinity of our assets and provide them with accurate asset records and prepare asset location records for upload into the NUAR system.
Support the Network Performance team with the implementation and review of processes, reporting and assurance frameworks to ensure safety & compliance requirements are met including obtaining ISO55001 accreditation.
Main responsibilities will include:
1. Responsible for network asset document control process to allow asset adoption to take place.
2. Monitor and report on ‘work in progress’ and backlogs of adoption acceptances and outstanding submissions.
3. Coordinate the creation, review, and issu...