Join us in our RAISE Programme. Provide advocacy, practical support, and integration opportunities for asylum-seekers, focusing on education, skill-building, and community empowerment. Help individuals gain independence and thrive. What difference will you make? As a Strategic Asylum Seeker Support Manager you will directly impact the lives of asylum seekers and refugees by providing essential support during a critical time in their journey. Your guidance on housing, employment, and navigating post-asylum decision processes will empower individuals and families to take control of their futures. By creating a welcoming and supportive environment, you’ll help alleviate uncertainty and foster a sense of community, making a tangible difference in their integration and well-being. Your efforts will contribute to building resilience and independence in some of the most vulnerable members of society. What are we looking for? We are looking for someone who is passionate about making a positive impact in the lives of others. is local to Merton or Croydon to ensure accessibility to the office-based role. is organised, empathetic, and committed to providing excellent support. has a minimum of three years' professional experience in advice or advocacy, preferably within the asylum seeker or refugee support sector, to provide informed guidance and ensure participants access vital services. can demonstrate experience in volunteer management, including recruitment, training, and supervision, to support the delivery of RAISE’s initiatives effectively. has proven project management skills, with the ability to design, implement, and evaluate structured support programs that align with RAISE’s objectives. has strong strategic planning experience to enhance RAISE’s service delivery and drive meaningful community engagement. What will you be doing? As the Strategic Asylum Seeker Support Manager, you will play a key role in supporting individuals and families placed in Croydon by the Home Office while their asylum claims are processed. You will also guide those who have received their asylum decisions, helping them navigate critical next steps, such as housing applications and employment preparation. The project runs Mondays and Fridays 10 00 AM – 3 00 PM Tuesday evenings 5 30 PM – 7 30 PM This dynamic hub offers a welcoming and flexible space for asylum seekers, providing Housing guidance Employment preparation Support for post-asylum decision planning Practical trade skills training (plumbing, electrical) Informal ESOL (English for Speakers of Other Languages) support You will ensure the smooth operation of the hub, liaise with local organisations like Croydon Council and REED, and signpost to relevant services. Key Responsibilities Provide information, advice, and guidance to individuals and families. Facilitate access to resources and services for housing and employment. Coordinate activities and support sessions at the hub. Signpost asylum seekers to relevant local organisations and services. Support the delivery of informal ESOL sessions and practical skills training.