Customer Support Engineer - RF
Location: Cambridge, UK / The Netherlands
Department: Sales and Marketing
Job Type: Full-Time
About the Role:
A growing semiconductor start-up is seeking a Customer Support Engineer with a strong RF background and experience working with global mobile phone OEMs. The role focuses on driving technical acceptance of innovative RF solutions, supporting customers through evaluations and design-in processes, and collaborating with internal teams to develop technical resources.
The position requires frequent global travel to customer sites.
Key Responsibilities:
Support customers in evaluating and integrating RF solutions.
Provide hands-on technical guidance to secure product acceptance.
Work closely with internal teams to develop tools and technical data.
Troubleshoot challenges and persistently drive solutions.
Act as a technical advocate, ensuring customer needs are met.
Key Requirements:
Strong RF engineering background with experience in customer-facing roles.
Experience working with global mobile phone OEMs.
Knowledge of antennas, RF testing, and performance evaluation.
Excellent problem-solving, organisation, and communication skills.
Ability to work proactively and independently in a fast-paced environment.
Preferred:
Semiconductor industry experience.
Familiarity with customer support tools and processes.
Benefits:
Competitive salary and pension contributions.
Company share option scheme.
25 days holiday + national holidays.
Weekly company lunches (Cambridge, UK).
Flexible work hours and remote work options.
8% holiday allowance (Netherlands only).This is an opportunity to join an innovative start-up, work on cutting-edge RF technology, and play a key role in shaping the company's success.
For more information get in touch with Daniel Cordy at TEC Partners