Job Summary
We are recruiting for a Clinical Workforce Administrator to provide administrative support to the Clinical Workforce Manager and the Clinical Workforce Team. We have a Clinical Workforce Team of around 40 staff made up of Nurses and other Allied Health professionals.
The post holder will support the team in day-to-day administrative issues and assist the Manager in organizing meetings, planning and implementing strategic plans, quality improvement, and service development work.
This is a part-time post working 24 hours with some flexibility in the hours to be worked.
Main Duties of the Job
Planning and Organisation
1. Support the Clinical Workforce Manager in day-to-day personal administration and management of the Clinical Workforce Team.
2. Manage the manager's diary to ensure effective use of time, identifying, discussing, and resolving diary conflicts. Ensure preparation and availability of necessary paperwork and information required in advance of diary commitments.
3. Manage communication into the office including electronic, paper, telephone, and face-to-face in support of the manager, particularly during times of absence.
4. Arrange and attend meetings, including preparation and circulation of all associated papers/documentation, minute-taking, specifying decisions made and action points for subsequent approval by the Clinical Workforce Manager.
Human Resources
1. Undertake RTW interviews for Nursing and AHP team, escalating to the Manager where more complex/ongoing issues arise.
2. Arrange induction programmes based on an agreed template (in liaison with the Clinical Workforce Manager and Rota team), and coordinate signing off of core skills and competencies for new and existing staff.
3. Support staff in facilitating and ensuring that mandatory training and Revalidation is undertaken, escalating any issues to the Clinical Workforce Manager.
About Us
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 4 sites with our primary site being a newly purpose-built surgery located in Hereford.
We are a people-centered organization, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme, on-site Occupational Health Services, and competitive terms of employment. We offer internal promotion for vacancies and support learning opportunities.
Our mission is to provide high-quality and compassionate primary care.
Person Specification
Knowledge/Skills
Essential
* Excellent written and oral skills
* Excellent interpersonal skills
* Proficient in MS Office tools
Other
Essential
* Caring and compassionate
Qualities/Attributes
Essential
* Good attention to detail
* Ability to communicate across multiple teams
* Ability to work autonomously and manage own workload
* Good team player
Experience
Essential
* Experience of dealing with the general public or staffing in some capacity
* Experienced administration skills, using one or more IT software systems
* Experience of working within a team
Desirable
* Experience of Primary Care or another healthcare setting
* Meeting administration and coordination
* Experience of using Emis and GPTeamnet (IT systems)
Qualifications
Essential
* Minimum of 5 GCSEs, including Maths and English
Desirable
* Recognized secretarial/administrative qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
Employer's Website #J-18808-Ljbffr