Helpdesk Coordinator
Annual Salary: £28,000 - £34,000 (pro rata), £14 - £17 per hour
Location: Cambridge, office based role
Job Type: Part-Time (8am – 12pm Mon-Fri)
Contract Type: Temporary for 3 months
Free parking available
ASAP start date
Reed Business Support in Cambridge is working with a local company who are seeking a Helpdesk Coordinator to join their team in the Cambridge office. This role is crucial for supporting departmental operations and managing the Facilities Helpdesk.
Day-to-day of the role:
1. Act as a central link between the helpdesk function and the facilities team to ensure efficient and timely responses to reported issues.
2. Manage the day-to-day operations of the facilities team system, ensuring that all maintenance works are effectively logged, monitored, and closed out.
3. Maintain accurate records for all maintenance works completed by the in-house team and external contractors.
4. Generate work orders and purchase orders as required for maintenance works.
5. Prepare orders and process invoices for the Facilities team.
6. Provide administrative support to the Facilities Management Team, including general secretarial duties and record keeping.
Required Skills & Qualifications:
1. Advanced experience with IT Systems including Microsoft Office (Word and Excel).
2. Experience in administration.
3. Excellent communication and organisational skills.
4. Attention to detail.
To apply for the Helpdesk Coordinator vacancy, please submit your CV today.
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