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We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
You'll be based at our Innovation Birmingham Campus office in Birmingham.
Job purpose:
The Commercial Manager/Surveyor is responsible for responding to our demand pipeline and letting vacant office space. You'll do this by really understanding the needs of both our potential and existing customers and collaborating with the wider team to create a brilliant experience. You'll support the Associate Director in Birmingham, engaging in all aspects of surveying around commercial lettings/retention as well as some aspects of Asset Management.
What we're looking for in a nutshell:
We are keen to see applications from candidates with commercial property experience in a Surveyor role, ideally with a background in agency and sales. We are open to various property types, whether that's offices, retail, or industrial spaces.
Whether you're already a Surveyor or looking to transition from a similar customer-focused and account management-driven environment, we offer support to help you achieve MRICS qualification. We're looking for someone customer-focused, skilled in building and sustaining relationships, and effective within a collaborative, fast-paced team. Adaptability is crucial, as you'll be learning new aspects of surveying and managing a diverse range of tasks.
Communication skills are essential for maintaining positive relationships during commercial negotiations with clients and stakeholders. An appreciation for community, recognising our spaces as more than just four walls but as hubs for like-minded businesses, and an interest in sustainability - particularly Bruntwood SciTech's role within construction - are equally important. If this aligns with your experience and passion, we'd love to hear from you.
What you'll be doing:
1. Maintaining relationships with customers from completion through to expansion and relocation.
2. Supporting the Associate Director in letting space to new customers & retention of existing customers across all our products.
3. Proactively managing the sales from initial enquiry through to completion.
4. Full lifecycle account management including expansion, contraction, rent reviews, lease renewal and debt management.
5. Developing a detailed knowledge of customer businesses and the sectors within which they operate; by nurturing relationships with senior stakeholders within that organisation.
6. Working as part of a multidisciplinary team to put the customer at the heart of what we do.
7. Connecting our customers to resources that support their success, through knowledge and understanding of our suite of products, services, business support and community activity.
8. Attending and hosting customers and prospective customers at community, business support and networking events.
9. Ensuring the retention strategy and new lettings link to the asset management plan for each building.
10. Managing your own workload to achieve agreed targets, timescales and drive deals through to completion.
11. Using our internal systems to monitor performance and report to the wider business.
12. Maintaining an awareness of the market and competition, utilising networks and relationships.
We really believe that if you're brilliant to work with, you deserve brilliant things in return:
* 28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too
* 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
* Sabbatical of up to 12 months so you can take a career break after five years with us
* Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
* Life assurance cover for all colleagues
* Up to 8% matched pension scheme
* Discounts & cashback at leading retailers
* Enhanced maternity - 26 weeks fully paid leave
* Interest free learning loans to help you develop new skills
In addition to what to expect within the role and your benefits, it's good to know that you'll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
We have a two stage interview process here at Bruntwood. It'll be an opportunity for you to meet your potential work colleagues/manager and ascertain reciprocally whether the role is a good match. Our recruitment team will be on hand throughout the process to answer any questions with as much transparency as possible.
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