Job summary An exciting opportunity has arisen within the Luton Adults Community services for an experienced, forward thinking, registered Pharmacy Technician to join our established and respected pharmacy team working in our community settings. We are looking for a pro-active, enthusiastic, and motivated pharmacy technician who will work closely with members of the multidisciplinary team to help deliver a high quality, patient-focused pharmacy service across the Luton Adults team. The role will involve assessing, planning and providing medicines management interventions for patients across the community/primary care interface, in co-operation with other members of the integrated health and social care teams. should we receive a high number of applications, we reserve the right to close the advert earlier than advertised Main duties of the job Provide innovative medicines management services to patients in their own home as part of a crisis response and also planned pro-active interventions. Working closely with other health and social care professionals involved in the patient's re-enablement.The aim is to improve patient outcomes by optimising the use of medicines by patients in the community. This will improve patient care by ensuring that the right patients get the right choice of medicine at the right time. By focusing on patients and their experiences the goal is to help patients to; improve their outcomes; take their medicines correctly; avoid taking unnecessary medicines; reduce waste of medicines and improve medicines safely. Ultimately medicines optimisation can help encourage patients to take ownership of their treatment.Communicate clear and accurate medicine related information, both verbal and written to patients/carers and other health professionals.The post-holder will promote effective medicines management, escalating poor practice and sharing best practice in the domiciliary setting.The responsibilities of this post require significant autonomy and decision making supported by policies and procedures. The post does not include dispensing of medication.There is also a requirement to be able to handle sensitive and potentially difficult patient issues and lone working as well as travel across Luton. About us Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Date posted 18 October 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum, pro-rata Contract Permanent Working pattern Full-time, Job share, Flexible working Reference number 448-LCA-6662592-A Job locations The Poynt Luton LU4 0LA Job description Job responsibilities Work in partnership with a range of muti-disciplinary and organisational personnel within both the hospital and setting and community, this will require a collaborative approach, together with the patient and their family and social network, as well as colleagues in health and social care including the Interface Pharmacist.Act as liaison between the community and acute sector in relation to the pharmacy pathway for the patient when required.Liaise and collaborate with Luton Integrated Care Board (ICB) medicines management team. This includes attending relevant meetings where improvements to local service delivery and patient outcomes will be discussed.Facilitate clear and effective communication channels between patients, relatives, carers and professional community colleagues to ensure seamless patient care.Communicate/ provide/ receive sensitive patient medical information, taking into account peoples backgrounds, cultures and personal preferences.Enable patients and carers to participate in their mediation regime, thus encouraging independence and self-reliance.Cambridgeshire Community Services NHS Trust: delivering excellence in children and adults community health services across Luton.Cambridgeshire Community Services NHS Trust: providing services across Cambridgeshire, Milton Keynes Luton, Norfolk, Peterborough,Bedfordshire and SuffolkSupport aversion of admission in the community and hospital admissions by contributing to rapid assessment and appropriated medication support for patients to remain in the community including rehabilitation/ respite beds/units when required.Devise and provide individualised, structured medication counselling programmes taking a holistic view of the patients and /or informal carers, social situation and health and social support networks. Particularly those identified as being at risk of medication related problems. This will include the purpose of medication, potential side effects and their management and when seek help. It will also include counselling / demonstration of inhaler and other medical device techniques.Cambridgeshire Community Services NHS Trust: delivering excellent in children and adults community health services across Luton.Complete complex assessment, contribute to care plans in the community ensuring adequate liaison for safe discharge /transfer and seamless service.Provide domiciliary visits to review medication-taking activities in patients identified as being at high risk of medicine related problems that have been recently discharged from acute care.Accept referrals from other healthcare professionals for patients deemed to be at risk from their medicines.Working with patients and residential homes to contribute to safe medicines management.Contribute to overall patient health and social care though identification of non-medication related issues. Refer to the appropriated agencies as required.Contribute to discharge from hospital, care home or on other transfer of care avoid problems associated with medicines.Be aware of Health &Safety issues relevant to the Trusts working environment and report as appropriated to the designated Health & Safety Officer in accordance with Trust policy.Be aware and follow all the Trusts Policies relevant to own role.The pharmacy technician is responsible for maintaining accurate documentation and records as per Trust record keeping policy, inclusive of computer and patient held records.Contribute to the development of Standard Operating Procedures and processes for Trust staff as necessary and relevant.Maintain safe systems of working accordance with relevant Medicines Act and Health and Safety legislation, and to ensure that defects, which may affect Safety at Work, are brought to attention of appropriated manager.To actively identify areas of that would benefit form changes/ service development and liaise with patients GP and/ or hospital Consultant/ health care professional/community pharmacy/community teams to propose change to practices that will improve patient experience/ safety. Job description Job responsibilities Work in partnership with a range of muti-disciplinary and organisational personnel within both the hospital and setting and community, this will require a collaborative approach, together with the patient and their family and social network, as well as colleagues in health and social care including the Interface Pharmacist.Act as liaison between the community and acute sector in relation to the pharmacy pathway for the patient when required.Liaise and collaborate with Luton Integrated Care Board (ICB) medicines management team. This includes attending relevant meetings where improvements to local service delivery and patient outcomes will be discussed.Facilitate clear and effective communication channels between patients, relatives, carers and professional community colleagues to ensure seamless patient care.Communicate/ provide/ receive sensitive patient medical information, taking into account peoples backgrounds, cultures and personal preferences.Enable patients and carers to participate in their mediation regime, thus encouraging independence and self-reliance.Cambridgeshire Community Services NHS Trust: delivering excellence in children and adults community health services across Luton.Cambridgeshire Community Services NHS Trust: providing services across Cambridgeshire, Milton Keynes Luton, Norfolk, Peterborough,Bedfordshire and SuffolkSupport aversion of admission in the community and hospital admissions by contributing to rapid assessment and appropriated medication support for patients to remain in the community including rehabilitation/ respite beds/units when required.Devise and provide individualised, structured medication counselling programmes taking a holistic view of the patients and /or informal carers, social situation and health and social support networks. Particularly those identified as being at risk of medication related problems. This will include the purpose of medication, potential side effects and their management and when seek help. It will also include counselling / demonstration of inhaler and other medical device techniques.Cambridgeshire Community Services NHS Trust: delivering excellent in children and adults community health services across Luton.Complete complex assessment, contribute to care plans in the community ensuring adequate liaison for safe discharge /transfer and seamless service.Provide domiciliary visits to review medication-taking activities in patients identified as being at high risk of medicine related problems that have been recently discharged from acute care.Accept referrals from other healthcare professionals for patients deemed to be at risk from their medicines.Working with patients and residential homes to contribute to safe medicines management.Contribute to overall patient health and social care though identification of non-medication related issues. Refer to the appropriated agencies as required.Contribute to discharge from hospital, care home or on other transfer of care avoid problems associated with medicines.Be aware of Health &Safety issues relevant to the Trusts working environment and report as appropriated to the designated Health & Safety Officer in accordance with Trust policy.Be aware and follow all the Trusts Policies relevant to own role.The pharmacy technician is responsible for maintaining accurate documentation and records as per Trust record keeping policy, inclusive of computer and patient held records.Contribute to the development of Standard Operating Procedures and processes for Trust staff as necessary and relevant.Maintain safe systems of working accordance with relevant Medicines Act and Health and Safety legislation, and to ensure that defects, which may affect Safety at Work, are brought to attention of appropriated manager.To actively identify areas of that would benefit form changes/ service development and liaise with patients GP and/ or hospital Consultant/ health care professional/community pharmacy/community teams to propose change to practices that will improve patient experience/ safety. Person Specification Qualifications and Training Essential BTEC or NVQ Level 3 in Pharmaceutical Services sufficient for registration with the General Pharmaceutical Council. Desirable Completion of 'in house' medicines management competency programme or equivalent Experience Essential Significant experience of medicine management and understanding its application in community settings Understanding of issues involved in stock control Understanding of importance of monitoring quality of service CPD portfolio demonstrating substantive experience of competent pharmacy practice. Experience of direct patient care and patient medication counselling. Experience of working in a multidisciplinary team and autonomous working Desirable Experience of fostering compliance and concordance with medicines, including knowledge of common compliance aids concordance with medicines, including knowledge of common compliance aids Experience of working with social care providers Knowledge and Skills Essential Standard keyboard skills Good verbal and written communication skills Able to work independently to meet agreed objectives Adaptable, able to respond to changing service demands in an innovative manner Able to work independently to meet agreed objectives Desirable Experience of using SystmOne Safeguarding and promoting the welfare of children and young people/vulnerable adults Essential Ability to safeguard and promote the welfare of children and young people/vulnerable adults Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances. Has a good understanding of the Safeguarding agenda Can demonstrate an ability to contribute towards a safe environment Can demonstrate how they have promoted 'best practice' Shows a personal commitment to safeguarding children Other Essential Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable mode of transport for business purposes. If necessary, adjustments can be considered, in accordance with the Disability Discrimination Act Person Specification Qualifications and Training Essential BTEC or NVQ Level 3 in Pharmaceutical Services sufficient for registration with the General Pharmaceutical Council. Desirable Completion of 'in house' medicines management competency programme or equivalent Experience Essential Significant experience of medicine management and understanding its application in community settings Understanding of issues involved in stock control Understanding of importance of monitoring quality of service CPD portfolio demonstrating substantive experience of competent pharmacy practice. Experience of direct patient care and patient medication counselling. Experience of working in a multidisciplinary team and autonomous working Desirable Experience of fostering compliance and concordance with medicines, including knowledge of common compliance aids concordance with medicines, including knowledge of common compliance aids Experience of working with social care providers Knowledge and Skills Essential Standard keyboard skills Good verbal and written communication skills Able to work independently to meet agreed objectives Adaptable, able to respond to changing service demands in an innovative manner Able to work independently to meet agreed objectives Desirable Experience of using SystmOne Safeguarding and promoting the welfare of children and young people/vulnerable adults Essential Ability to safeguard and promote the welfare of children and young people/vulnerable adults Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances. Has a good understanding of the Safeguarding agenda Can demonstrate an ability to contribute towards a safe environment Can demonstrate how they have promoted 'best practice' Shows a personal commitment to safeguarding children Other Essential Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable mode of transport for business purposes. If necessary, adjustments can be considered, in accordance with the Disability Discrimination Act Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Cambridgeshire Community Services NHS Trust Address The Poynt Luton LU4 0LA Employer's website https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)