Job Description
Quality Manager
Location: Blackburn, UK
Salary: up to £80,000
About the Role
We are seeking a Quality Manager to lead and drive quality improvements within a manufacturing environment. This is a critical role in ensuring adherence to quality standards, reducing quality-related costs, and improving customer satisfaction. The ideal candidate will be passionate about fostering a strong quality culture, maintaining compliance, and championing continuous improvement initiatives.
Key Responsibilities
1. Lead efforts to instill a strong quality-focused culture throughout the organization.
2. Maintain and enhance the ISO 9001:2015 Quality Management System.
3. Develop and execute a robust inspection and audit plan, including statistical process control (SPC).
4. Oversee the customer complaints system, utilizing root cause analysis methods (8D, 5-Why, Fishbone) to resolve issues and prevent recurrence.
5. Collaborate with production teams to meet customer quality requirements and resolve specification issues.
6. Monitor supplier performance and manage Supplier Corrective Actions (SCARs).
7. Supervise and direct the quality inspection team to ensure daily operational excellence.
8. Present statistical data in graphical...