Projects & 3rd line engineer

Have you got a passion for delivering projects? Do you have in-depth experience with deploying applications?Working with an exciting business based in Southend and they are on the look for an experienced Project & 3rd Line Engineer. You will have a strong focus on deploying applications, be able to hit the ground running with InTune, AutoPilot and PowerShell scripting.Projects are a huge part; however, you will also be the escalation point for the 2nd line time, with the ability and drive to help the team develop and learn.

Responsibilities:As a Project & 3rd Line Engineer, you will…

* Delivering customer and internal technical projects based on scope of works and within time scale.
* Application Packaging, Application Deployment, PowerShell Scripting via InTune & AutoPilot.
* Provide 3rd Line remote & onsite support accurately recording time spent and steps taken, ensuring meeting SLA’s.
* Work on escalated tickets from 2nd line team, offer training and support for 1st & 2nd line teams.

Requirements:As a Project & 3rd Line Engineer, you will need…

* In depth experience with Application Deployment (InTune, AutoPilot & PowerShell)
* Strong customer service skills for onsite and remote support
* Experience within 3rd line support & Project Engineering
* Experience updating documentation and working to SLA’s.