Part-time) Technical Sales Support Administrator
South London - Office based
Part time - 29 Hours/ £29,000
Annual bonus + lots of other exciting benefits
Are you an experienced Technical Sales Support Administrator?
Role Responsibilities for Technical Sales Support Administrator
Communicate and talk to customers and other team members (sales managers/service engineers) every day by phone or email
Review and respond to customer requests quickly, making sure to give them the right information on a timely basis
Help answer customer questions and make sure they understand our products and services
Create and check quotes for customers, making sure everything is correct and follows company rules
Send quotes to customers and make sure the right salesperson follows up if needed
Handle customer orders using our computer system
Let the warehouse team know about any changes in customer orders
Prepare and send documents customers need, like shipping labels and documents etc
Process returns and credits when needed
Keep customers updated on their orders
Collect important safety information and complete checklists for orders
Work well with others to help the sales and service teams succeed
Share important project information with the team
Look for ways to make our processes better for both our team and our customers
Double-check quotes to make sure prices are correct before they are sent out
Technical Sales Support Admini...