Current vacancies
Main area: Electronic Health Record Grade NHS AfC: Band 5
Contract: Fixed term: 9 months (to match duration of RNOH Connect Programme)
Hours: Full time - 37.5 hours per week
Job ref: 309-UCLH-6058
Site: University College London Hospitals
Town: London
Salary: £35,964 - £43,780 per annum inclusive of HCAS
Salary period: Yearly
Closing: 20/03/2025 23:59
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Job overview
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system. We are looking for skilled, experienced, and enthusiastic trainers to join our innovative Epic Training & Adoption team.
UCLH will be working with RNOH to implement an extension of Epic, expected to be rolled out at RNOH in November 2025. The UCLH Epic Training & Adoption Team will deliver training as part of this implementation, and we are advertising for six fixed-term credential trainers for 9 months to support this exciting programme of work. We welcome applications and will consider secondments for these roles.
We are looking for friendly, enthusiastic team members who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
Interviews will take place w/c 28th April with an aim to start in the team on the 30th June 2025.
Main duties of the job
As a Credential trainer, you will deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is required, with clinical experience desirable.
You will assist in the design and delivery of allocated Epic training courses; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic super-user community.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, throughout the United Kingdom, and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
1. University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
2. National Hospital for Neurology and Neurosurgery
3. Royal National ENT and Eastman Dental Hospitals
4. University College Hospital Grafton Way Building
5. Royal London Hospital for Integrated Medicine
6. University College Hospital Macmillan Cancer Centre
7. The Hospital for Tropical Diseases
8. University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specializes in women’s health and the treatment of cancer, infection, neurological, gastrointestinal, and oral disease. It has world-class support services including critical care, imaging, nuclear medicine, and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff.
*In the most recent NHS staff survey, UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Knowledge and Qualifications
* General education to degree level, equivalent professional qualification, or equivalent experience
* Excellent operational knowledge of specific clinical areas including relevant operational policies and procedures
* Have been assessed at, or be willing to work towards, the standard of training delivery expected of an EPIC Credentialed Trainer
* Ability to understand the requirements of working effectively within a demanding project and programme environment
* A trained clinical professional by background
Experience
* Experience in designing and delivering clinical systems training
* Previous NHS or Healthcare experience
* Previous experience of working within a complex, change-driven environment
Skills and Abilities
* Resilient approach and flexible attitude to work
* Sound organisational skills; ability to prioritise demanding workload in a high-pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork, and improving – are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim to recruit, retain, and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world-class research, innovation, and creativity.
UCLH recognizes the benefits of flexible working for staff and has a dedicated policy that allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest-free season ticket loan for travel, and all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme, and on-site accommodation to name a few.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs; we encourage you to check your inbox regularly.
Please note that if you are at present in a training position on the 2016 new junior doctor’s contract and are applying for a Trust doctor role your salary will not be pay protected.
You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert, please assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
Employer certification / accreditation badges
Name: Nick Sadler
Job title: Senior Principal Trainer
Email address: Nick.sadler2@nhs.net
For queries please contact our Senior Principal Trainers:
Nick Sadler: Nick.sadler2@nhs.net
James Carey: Jamescarey@nhs.net
Sian Hodgson: Sian.Hodgson1@nhs.net
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