1st Line IT Support Assistant
Salary: £22,308 - £23,000 / Pro-rata (Depending on Experience)
Hours: Monday - Friday, 9am - 5pm Full-Time or Part-Time considered
Location: Halifax
Type: Permanent
Are you passionate about IT and eager to grow in a supportive and down-to-earth environment? Our client is looking for a motivated 1st Line IT Support Assistant to join their growing team. If you thrive on challenges, enjoy problem-solving, and value trust and accountability, this could be the perfect role for you.
Key Responsibilities:
* Reset passwords and verify user identities in compliance with GDPR.
* Troubleshoot internet connectivity, wireless systems, and other technical issues.
* Perform on-site tasks, including running cables, installing cameras, and setting up equipment.
* Provide hardware and software support, including Office 365, Linux, and server maintenance.
* Address various IT queries efficiently, identifying and implementing the best solutions.
* Manage tasks using Google Docs and assist in maintaining task lists.
Key Requirements:
1. The ideal candidate demonstrates a strong sense of trust and accountability.
2. Excellent time-keeping skills and a resilient attitude.
3. A passionate attitude for IT with a knack for problem-solving.
4. Enjoys gamification-i...