Front of House Supervisor - The Cottage - Coventry, West Midlands Company Description Located in Earlsdon in Coventry, the Cottage, is a neighbourhood hangout with a glorious beer garden serving up seriously tasty beers and a selection of delicious cocktails. Our gorgeous wood-fired oven, cooks all our pizzas and pots from fresh at a scorching 290°. Position What we will offer you in return: Competitive hourly salary 28 days holiday Company Pension scheme Retail and Beer discounts Refer a friend Bonus Meals on duty Employee assistance programme Benefits portal Career development programme Fun culture surrounded by a supportive team Great working environment and great prospects Your role as Team Leader / Supervisor: We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering. Team Leader duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive leader Requirements You will need to demonstrate: Previous Leadership experience in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and your teams