University Hospitals Sussex NHS Foundation Trust (279)
An exciting opportunity has arisen to join a highly motivated, dedicated team of Porters at the Princess Royal Hospital, Haywards Heath.
The successful candidate will provide a high quality, prompt and efficient Porter service to patients, staff and visitors in an efficient and safe manner. They will be required to maintain clean and safe equipment, be responsive to service needs as they arise and undertake necessary duties to ensure maintenance of an efficient Porter Service in both patient and non-patient environments. You may be required to carry out some driving duties, if you have a full driving license but this is not essential.
Successful candidates will be reliable, flexible, and good team players who possess good interpersonal and communication skills. Each will have a proven track record of delivering a high quality Porter service and be able to exhibit courtesy and efficiency to patients, visitors and users at all times.
Main duties of the job
1. To provide a high quality, prompt and efficient Porter service to patients, staff and visitors and to undertake the movement of patients, equipment, documentation, food etc. in an efficient and safe manner.
2. Maintain clean and safe equipment and environment in accordance with the Porter SLA (Service Level Agreement), be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service.
3. Ensure personal conduct is of the highest standard at all times while on the hospital premises, exhibiting courtesy and efficiency to patients, visitors and users of the service at all times.
4. All work must be undertaken in line with health, safety, security and Trust policies and procedures including infection control. When required, you may need to assist with the emergency and evacuation procedures e.g major incidents/alerts systems, bomb alerts and fire procedures in accordance with Trust policy.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job responsibilities
Main Duties and Responsibilities
* The conveyance of patients by wheelchair, trolley, stretcher, bed, or any other means necessary, including some escort duties in a safe and appropriate manner.
* The collection and delivery of furniture, air and foam mattresses, linen, medical records, patient notes, x-rays, pharmacy boxes, specimens, blood products, post, clinical and non-clinical waste, medical equipment and supplies, food, and any other items, using appropriate methods of work as directed.
* The identification and movement of medical gases as necessary including the maintenance of medical gas banks ensuring adherence to strict regulations governing the handling of medical gases.
* Collection and delivery of deceased patients to the mortuary in a dignified manner using appropriate means of transport.
* Providing a certificate of competence has been obtained from the Trust, use the designated biometric blood tracking system ensuring the blood products are transported in the correct manner e.g., use of cool box for 2 units or more.
Please see job description & person specs for full details.
Person Specification
Experience and Qualifications
* Has previous experience in a porter's role.
* A good level of general education, numeracy, and literacy.
* Willingness to undertake and complete training necessary for role.
* Has previous experience in a porter's role in a health care Environment or equivalent.
* Health & Safety Training and Customer Service Training.
Skills
* Evidence of having undertaken own development to improve understanding of equality issues.
* Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels.
* Must be confident in giving advice to service users and able to deal calmly and effectively with complaints.
* Previously undertaken manual handling training.
* Knowledge of portering services and how this impacts on patient care and services delivered within the hospital.
Equality, Diversity and Inclusion
* Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
#J-18808-Ljbffr