Customer Service Administrator Monday - Friday 9 am - 5 pm I am currently representing a successful manufacturing and distribution company who are looking for an experienced customer service/administrative candidate to grow their team. Responsibilities: Efficiently process customer orders in line with company policies and procedures. Professionally respond to customer queries via phone, email, and in-person. Ensure sales order acknowledgements are sent to customers following order entry. Maintain our CRM database. Address and resolve customer complaints to maintain satisfaction. Utilise customer feedback to identify new sales, marketing, and product development opportunities. If you're a strong administrator with excellent customer service and communication skills both verbally and written, please apply and Reed will be in touch.